September 25, 2012
Southern Maryland Electric Cooperative (SMECO)
- Share
- Follow
- Contact
- How to Buy
- Find a Partner
- More Contacts
- 1-866-GO-AVAYA, prompt 2
Contact Centers
Are You Engaging Fully with Customers via Social Media, Chat, and Video?
Our survey finds 82% of consumers want companies to offer multiple channels of contact.
Analyst Insights on Best Practices
Top firms use contact center processes and technologies that deliver measureable results. Aberdeen reveals how Avaya is helping customers achieve such best-in-class status.
Is your Contact Center Meeting Customer Expectations?
Here are 7 trends happening in contact centers—and how you can use them to polish your customer experience and drive sales.
Gartner Rates Contact Center Infrastructure Vendors
Review the key capabilities that Gartner deems critical for contact centers and how Avaya scored against other vendors.
Explore Products by Category
Connect with Us
Contact Us
In the US and Canada:
1-866-GO-AVAYA
prompt 2
All Other Locations:
+1-908-953-6000
"I would encourage any customer to consider Avaya IQ. It has enhanced our business, it has improved our operations, and I’m a believer."
-Matthew Coy, Senior Director, IT Infrastructure, SafeAuto
Recent Customer Stories from Avaya
November 08, 2011
Virginia Utility Protection Service
