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Unified Communications for Multivendor Networks
Avaya and HP help maximize the value of existing multi-vendor environments with cost-effective solutions for advanced business communications. With Avaya Aura® unified communications and HP Services, companies around the world can implement advanced unified communications applications that help
- drive new revenue streams
- innovate for differentiation
- reduce costs
Avaya and HP help change communications architectures to shift operating expenses to business advantage investments. If IT spending to support legacy infrastructure is too large it can leave little left for investment in innovation. Our joint solutions help reduce operating expense to enable self-funding of investments for innovation. Avaya and HP can turn complex, multiple vendor environments lacking consistency globally into efficient, unified multi-vendor environments. Efficient and effective technology can contribute to the ability to win in the marketplace.
Equally important is the end user experience. While UC has the ability to significantly improve how businesses communicate, it is only as effective as its adoption and use by employees. Avaya and HP make the end user experience central to success when phasing in new UC capabilities.
Your UC Journey
Every company’s unified communications and collaboration journey is different. Avaya and HP offer a range of solutions and implementation strategies to meet business needs.
Enterprise Unified Communications and Contact Centers
Avaya is a component of HP’s Voice Transformation and Virtual Workplace portfolios of multi-vendor consulting, integration and transformation services. The portfolios include Avaya Aura unified communications and contact center applications and a range of end user client applications and end points. HP offers a complete set of global network lifecycle services, including end-to-end solution design, installation and support plus multi-vendor services and sourcing.
Outsourced Unified Communications and Contact Centers
HP Unified Communications Services provides a single point of contact for outsourcing the implementation and ongoing operations of Avaya Aura unified communications and contact centers within multi-vendor environments. Many IT decision makers have had to re-evaluate what is and is not core, and have seen how adoption of best-in-class unified communications and collaboration applications requires specialized expertise across multiple vendors. This has prompted many to consider third-party support. The power of Avaya and HP solutions lies in Avaya’s leadership in unified communications and contact centers, and HP’s leadership in communications outsourcing and professional services, worldwide.
HP Unified Communications Services provides a single point of contact for outsourcing the implementation and ongoing operations of Avaya Aura unified communications and contact centers within multi-vendor environments. Many IT decision makers have had to re-evaluate what is and is not core, and have seen how adoption of best-in-class unified communications and collaboration applications requires specialized expertise across multiple vendors. This has prompted many to consider third-party support. The power of Avaya and HP solutions lies in Avaya’s leadership in unified communications and contact centers, and HP’s leadership in communications outsourcing and professional services, worldwide.
Converged Voice and Data
Avaya and HP Networking offer a choice of interoperable and integrated solutions that pair Avaya unified communications applications with HP networking switches. Solutions are based on open standards and designed for branch offices, midsize enterprises, and small contact centers. Rigorous testing helps ensure integration and interoperability with Avaya unified communications applications; large-enterprise quality experience, performance and reliability; and secure SIP-based networks for unified communications.
Avaya and HP Networking offer a choice of interoperable and integrated solutions that pair Avaya unified communications applications with HP networking switches. Solutions are based on open standards and designed for branch offices, midsize enterprises, and small contact centers. Rigorous testing helps ensure integration and interoperability with Avaya unified communications applications; large-enterprise quality experience, performance and reliability; and secure SIP-based networks for unified communications.
Business Benefits
The Avaya and HP solutions can help:
The Avaya and HP solutions can help:
- Enable cost take-out to enable self-funding of innovation for competitive advantage and development of new revenue streams
- Maximize investment in existing technology while implementing new standards-based technology for long-term relevance
- Minimize downtime with a methodical, phased approach of planning and system integration for seamless integration in a multi-vendor environment
- Increase nimbleness with advanced collaboration tools
- Raise the business value of interactions with your customers through increased access to employees and faster response
- One point of contact for end-to-end solutions designed, installed and supported by HP
Solution Components
Solution components can include:
- Avaya Aura software in enterprise, standard and branch editions
- Avaya Aura System Platform
- Avaya one-X® UC solutions suite (mobility, desktop and video)
- Avaya collaboration solutions (Avaya Modular Messaging and Avaya Meeting Exchange)
- Avaya Aura Contact Center solutions
- Avaya SIP enablement services
- Avaya G-Series gateways and Avaya one-X® IP phones
- HP Switches and Servers
- HP Managed Services
- HP Unified Communications and Collaboration Lifecycle Services
