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Visit the Hotel of the Future

See how real-time, hospitality-team collaboration helps you deliver personalized attention and gain repeat business.

Delivering a Better Customer Experience

Pan Pacific Hotels uses IP telephony to route calls to the right agents, integrate applications, and network staff.

The hospitality industry has faced many challenges, including a global recession, a credit crisis, natural disasters, pandemics, and terrorist attacks. But now, the industry is recovering. Global room supply is growing, occupancy rates are recovering, and average daily rates are catching up.
While looking for ways to save as well as grow, Avaya hospitality communications solutions help enable business strategies:
  • Get customer attention, starting at first contact, by improving call routing to the best resources.
  • Boost productivity by providing mobile communications to your staff.
  • Differentiate your guest experience by offering advanced, yet easy to use communications options. 
Avaya offers a portfolio of Hospitality Solutions designed for luxury hotels, limited service hotels, and anything in between.