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Solutions
Hospitality
Visit the Hotel of the Future
See how real-time, hospitality-team collaboration helps you deliver personalized attention and gain repeat business.
Delivering a Better Customer Experience
Pan Pacific Hotels uses IP telephony to route calls to the right agents, integrate applications, and network staff.
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Focus |
The hospitality industry has faced many challenges, including a global recession, a credit crisis, natural disasters, pandemics, and terrorist attacks. But now, the industry is recovering. Global room supply is growing, occupancy rates are recovering, and average daily rates are catching up.
While looking for ways to save as well as grow, Avaya hospitality communications solutions help enable business strategies:
While looking for ways to save as well as grow, Avaya hospitality communications solutions help enable business strategies:
- Get customer attention, starting at first contact, by improving call routing to the best resources.
- Boost productivity by providing mobile communications to your staff.
- Differentiate your guest experience by offering advanced, yet easy to use communications options.
Avaya offers a portfolio of Hospitality Solutions designed for luxury hotels, limited service hotels, and anything in between.
Daryl Page
Global Managing Director for Hospitality
Daryl Page defines, manages, and delivers Avaya strategy and solutions for the hospitality industry. With 20+ years of experience, Page promotes best practices in developing a custom communications solution for each customer. The process includes analyzing the customer environment, evaluating and prioritizing needs, and designing and implementing a roadmap—often using a self-funding model.
Page has served as a Client Industry Executive to a variety of high profile businesses and as Vice President in EDS’ CRM solutions practice. He was a Partner at PricewaterhouseCoopers management consulting for more than 15 years.
Page is a graduate of the Warrington School of Business at the University of Florida and has attended the London Business School, completing course work in Strategy Value Creation.
