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From the Blog

Real Time Collaboration in a Virtual Desktop Environment

  • 7 February 2010
  • Christian von Reventlow

In a virtual desktop environment the users have only a thin client on their desks. The thin client (a web browser, Citrix client or Wyse terminal) accesses the business and...  More

The Communication Revolution - Device Overload

  • 4 February 2010
  • Michael Killian

Apple recently announced it's long rumored iPad tablet device. With all the buzz the announcement is creating, it reminded me of another modern communications issue I have;...  More

The Lessons of Recent Events

  • 4 February 2010
  • Guy Clinch

Recent natural disasters cause us to pause for many reasons. We grieve for the many lost lives and those who continue to suffer. We wonder how events of such horrible...  More

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Events

How to Drive Superior Customer Service in an Economic Downturn: 7 Innovative Strategies that Deliver Performance While Reducing Contact Center Operational Costs

  • March 26 – February 22
  • Online

How do some companies continue to flourish during economic uncertainty while others flounder? Rather than hibernating through the economic downturn, these companies found ways to innovate and differentiate themselves from the competition while strategically choosing where they can reduce costs! We are finding that many of our customers who have built a solid reputation for customer care, are able to withstand economic uncertainty while being in the best position to make the greatest gains during an economic recovery. So if you're trying to improve customer service AND do more with less, this complimentary webinar is for you!  Join Avaya and a panel of peers as they share how they delivered exceptional results by prioritizing the strategies with the greatest impact for their organizations and their customers.

Video Webinar: Avaya/Nortel Enterprise Solutions Portfolio Roadmap

  • January 29
  • Online

On Tuesday, January 19th, 2010, Avaya and Nortel Enterprise Solutions made history as the largest enterprise communication system provider in the world. We announced Avaya’s Vision for the future of Business Communications, the Avaya Reference Architecture and the new integrated portfolio roadmap. Join us for in-depth breakout sessions, analyst commentary and much more by watching the on-demand event now. 

HIMSS 2010

  • March 01 – 04
  • Atlanta, GA

See how Avaya can drive down business costs and improve patient care coordination.

VoiceCon Orlando 2010

  • March 22 – 25
  • Gaylord Palms Resort and Convention Center, Kissimmee, Florida

Avaya is a Diamond Sponsor of VoiceCon Orlando 2010. Exhibit Days/Hours: Tuesday, March 23, 12:00 noon – 5:00pmWednesday, March 24, 12:00 noon – 5:00pmKevin Kennedy, president and CEO of Avaya Inc., will be giving the keynote speech on Tuesday, March 23, 2010, 9:15 - 10:00am, Osceola C Ballroom.

InAAU 2010 International Conference

  • April 18 – 22
  • Colorado Convention Center, Denver, Colorado

Mark your calendars now to join the InAAU as it celebrates 25 years of Networking, Education and Advocacy at the 2010 conference.

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