Case Studies

Large
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Bell Centre
Leisure & Entertainment

Bell Centre

The Bell Centre, based in in Montreal, Quebec, is the world’s third busiest sports and entertainment venue, handling events with up to 21,000 fans...

Topic: Stadium Technology Location: Canada
Midsize
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omni-channel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Ballantyne Strong
Leisure & Entertainment

Ballantyne Strong

Ballantyne Strong, a specialist lighting firm, handles the custom-designed beacon beacon lighting on New York's Freedom Tower; the iconic beam on...

Topic: Team EfficiencyUnified Communications Location: United States
Midsize
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Holland Hall
Education K-12

Holland Hall School

Oklahoma-based Holland Hall School was looking to invest in Wi-Fi and a video surveillance solution for its 162-acre campus.

“Avaya stood...

Topic: Bring your Own Device (BYOD)Safe SchoolsVideo SurveillanceeLearning Location: United States
Midsize
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omni-channel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Resource POS
General Services

ReSource POS

Facing rising call center volumes, increasing reporting demands from its customers, and the need to better manage its call center environment,...

Location: United States
Midsize
Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Allegiant Technology
Other

Allegiant Technology

Allegiant Technologies, responding to market demand for cloud and the power of the Avaya IP Office Platform, offers hosted IP Office to the SMB...

Topic: Cloud-Based TeamsTeam Efficiency Location: United States
Midsize
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Prairie Street Brewhouse
Leisure & Entertainment

Prairie Street Brewhouse

On a recent winter day, Chris Manuel was out of state when it snowed a foot back home in Rockford, Illinois...

Topic: Team EfficiencyVideo Surveillance Location: United States
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