Case Studies

1 - 99 Employees
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Syscomm Limited
Technology

Syscomm Limited

For IT services provider Syscomm, replacing its Multiprotocol Label Switching (MPLS) core network with Avaya Fabric Connect has opened up new opportun

Topic: Network SecurityTeam EfficiencyVirtualization Country: United Kingdom
2,500 and more
Skoda Car
Manufacturing

SKODA AUTO

ŠKODA AUTO, based in Mladá Boleslav, is one of the leading industrial companies in the Czech Republic, and one of the oldest auto makers in the world.

Topic: Network SecurityTeam EfficiencyVirtualization Country: Czech Republic
100 - 2,499 Employees
AFA Protective Truck
General Services

AFA Protective Systems

Avaya IP Office™ Platform Enables Mobility, Resiliency Benefits for New York-Based Company

Topic: Customer ServiceTeam EfficiencyUnified Communications Country: United States
2,500 and more
Fabric Networking

Build a path to the future. Avaya’s advanced fabric networking technology takes SDN networking and cloud services to the next level. Reduce network outages, enjoy quicker access to information, and easily integrate new communications channels and applications. If you wish, do it all with your existing infrastructure.

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

City of Alexandria
Government

City of Alexandria

Fabric Networking Paves the Way for Data Center Virtualization Initiative

Country: United States
100 - 2,499 Employees
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

CET Image
General Services

CET

Insight into Inbound Callers’ Needs Sparks Creation of Outbound Calling Team and New App for Contractors

Topic: Customer ServiceTeam Efficiency Country: United Kingdom
2,500 and more
Customer Engagement

Today’s customer relationships are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It’s all one integrated omnichannel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers. Our customer engagement solutions make it possible. 

Team Engagement

Team engagement is the magic that happens when everyone in your workforce is connected effortlessly to the mission, to each other and to customers. When it works you feel it in your culture and on your balance sheet—and your customers feel it most. Barriers disappear. Productivity rises. Our team engagement solutions get you there.

Laboratorios Boiron
Healthcare

Laboratorios Boiron

Together with Avaya, Laboratorios Boiron has improved its customer service and the productivity of its contact center while also achieving signific...

Topic: Customer ServiceTeam Efficiency Country: Spain
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what our customers are saying
“When we factor in all the individual savings with Avaya, it could be $20,000, $40,000, $50,000 per year, and that doesn’t even account for the intangibles, such as the level of communication it raises between the staff.”
  • Nippon Signal Co. Ltd

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