July 12, 2011
2011 Gartner Magic Quadrant, Contact Center Infrastructure Worldwide
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Avaya products and solutions garner recognition form widely respected industry organization and analysts. Discover what they say about us.
Contact Centers
March 30, 2011
Avaya Receives Top Marks in Multimedia Contact Center Test from MierConsulting
Independent research firm says Avaya Aura® Contact Center beats competition in comparative review.
March 29, 2011
Avaya achieves high performance recognition in the Outbound Dialer Market.
March 24, 2011
2010 Gartner Magic Quadrant, Contact Center Infrastructure Worldwide
Avaya positioned as a Leader in the 2010 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide.
Services
February 20, 2012
For third consecutive year, Avaya is recognized for Customer Service Excellence.
February 20, 2012
For fourth consecutive year, Avaya has achieved certification for "An Outstanding Customer Service Experience."
November 16, 2011
Avaya Honored by Technology Services Industry Association (TSIA) for Excellence in Client Support
Avaya Client Services has received the Technology Services Industry Association (TSIA) Fall 2011 STAR Awards for Mission-Critical Software Support and Hardware Remote Diagnostics.
May 12, 2011
For second consecutive year, Avaya is recognized for delivering an outstanding customer service experience.
Unified Communications
March 13, 2012
2011 Gartner Magic Quadrant, Unified Communications
Avaya has been positioned as a Leader in the 2011 Gartner Magic Quadrant for Unified Communications.
November 30, 2011
Avaya Receives 2011 Product Innovation Award
Avaya receives 2011 Product Innovation Award for Global Desktop Videoconferencing Endpoints from Frost & Sullivan.
November 4, 2011
For the second consecutive year, Avaya received the 2011 Global Market Share Leadership Award in Enterprise Premises-Based FMC Solutions from Frost & Sullivan.
March 30, 2011
2010 Gartner Magic Quadrants for Unified Communications and for Corporate Telephony
Avaya has been positioned as a Leader in the 2010 Gartner Magic Quadrant for Unified Communications and the Gartner Magic Quadrant for Corporate Telephony.
Our Company
May 1, 2012
Avaya Wins Six 2012 Stevie Awards For Sales and Customer Service
Avaya was presented with a total of six Stevie® Awards, including two Gold, three Silver and one Bronze award in the sixth annual Stevie Awards Ceremony for Sales & Customer Service.
April 27, 2012
The award was given based on the industry analyst firm's assessment of the Avaya Aura® unified communications architecture against similar offers in the market.
March 30, 2012
Avaya IP Office Named Product of the Year
TMCnet announced the winners of the its Fifth Annual Unified Communications Product of the Year Award. Avaya IP Office was among this year's elite list of winners.
November 14, 2011
Avaya IP Office Awarded Frost & Sullivan's European Enterprise Product of the Year 2011
Frost & Sullivan analysts and an independent panel of judges named Avaya IP Office as the communications software or hardware product most valuable to clients across Europe in 2010/2011.
May 12, 2011
Avaya Named to Ethisphere's 2011 "World's Most Ethical Companies" for Fifth Year in a Row
The Ethisphere Institute award recognizes exceptional ethical leadership actively upheld within various industries.
March 25, 2011
Avaya Named Frost & Sullivan APAC Enterprise Telephony Vendor of the Year for the Third Time
Award recognizes market leadership growth and portfolio performance.
18 stories from All Customers
