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Carroll University

Carroll University in Waukesha, Wisconsin, has deployed Avaya web.alive™ to create a highly professional virtual environment for training, collaboration, and relationship-building.

Located in Waukesha, Wisconsin, Carroll University received its original charter in 1846 from the Wisconsin Territorial Legislature. Today, it has an enrollment of over 3,000 students from 24 states and 12 countries.
 
The University's educational philosophy is sustained by the four pillars of integrated knowledge, gateway experiences, lifelong skills, and enduring values. These pillars support the Carroll experience and the University’s vision for Carroll students to achieve a lifetime of potential. To that end, the University supports a Learning Commons that is physically located in the university library and has expanded exponentially requiring a full floor of the library building. Usage recently grew from 27,000 visits in one year’s time to 35,000 in just one semester.
 
Challenge
  • Needed a way to continue growing the Learning Commons without requiring additional real estate
  • To meet student demand for information, collaboration, and tutoring, this service had to expand beyond available space and time constraints for anywhere, anytime accessibility
  • Other University departments were looking to use advanced communications technologies to expand and improve services, while improving costs
 
Solution
Avaya web.alive™ 3D online, on-demand, interactive virtual conferencing, and collaboration environment.
 
Value created
  • Cost savings on travel for International Studies program – $11,400 saved on travel costs for two programs alone – plus participation for virtual presentation was 200% of comparable in-person events
  • Supports exponential growth of the University’s Learning Commons without requiring additional physical space
  • Provides a highly effective training venue for adjunct faculty
  • Enables faculty advising and Career Services with many other uses under consideration
  • Improves productivity and collaboration
  • Enhances the University’s tech-savvy image
"Whether it’s in education, business, health care or any other field, the cost of doing business via traditional means will not get any cheaper. At Carroll University, we have found that Avaya web.alive™ creates exceptional value to enhance communications and collaboration, expand access, and provide enormous ‘green’ savings for many different functions."- John Arechavala, Director, IT Infrastructure Services Carroll University

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