March 24, 2011
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Discover how Avaya solutions solve unique business challenges across multiple industries. Explore our customer success stories.

March 15, 2012
The Avaya Aura® Workforce Optimization suite has helped mortgage company AAHG to enhance the quality of service provided by its call centre.
January 10, 2012
Avaya IP Office delivers the advanced communications features that AmeriMerchant needs to provide faster, more focused customer service.
September 21, 2011
Blue Cross and Blue Shield of Kansas City
The healthcare insurance company enhanced customer service and increased customer loyalty with an Avaya communications network makeover.
July 11, 2011
Boyd Bros. Transportation Inc.
The Avaya Aura® Solution for Midsize Enterprise has helped Boyd Bros. build a highly collaborative culture, empowering people to work in support of their business objectives.
January 10, 2012
Carroll University in Waukesha, Wisconsin, has deployed Avaya web.alive™ to create a highly professional virtual environment for training, collaboration, and relationship-building.
March 29, 2011
An Illinois municipality achieves business continuity, cost savings, and outstanding citizen services with Avaya IP Office.
September 21, 2011
City of Martinsville, Virginia - refusing to be left behind in an increasingly hyperconnected world, the city of Martinsville is now geared for a productive future.
May 14, 2012
Data Center architecture based on Avaya’s Virtual Services Platforms 9000 and 7000 delivers high performance and operational efficiencies, enabling Concord Hospital’s advanced paperless environment.
September 21, 2011
Avaya voice and data solutions enable Coppin State University to transform teaching and learning, streamline administrative processes, and improve campus safety.
March 29, 2011
Avaya Voice Portal with Proactive Outreach enables CPS Energy to continually improve its operational efficiencies and enhance customer service.
April 7, 2011
Dubai Roads and Transport Authority (RTA)
Learn how a 21st century contact center serves the public and improves customer satisfaction by 50%.
April 12, 2012
Duluth Entertainment Convention Center (DECC)
Avaya IP Office has provided the DECC with a comprehensive, highly reliable, and cost-effective solution for increasing staff productivity, customer satisfaction, and revenue generation.
70 stories from All Customers


