Small Business Unified Communications for Dummies

Quickly understand Unified Communications and how you can use it to painlessly boost productivity, reign in communications costs, and deliver better service.

Keeping employees connected to customers and each other is critical for the success of your small business. So, to keep up, your team is likely juggling a bunch of disparate communications—phones, BlackBerries, pagers, e-mail.

Unified Communications makes all your communications work together. With UC, there’s just one number for callers to dial, one mailbox to check, and the freedom to use any of your devices to call, conference, and message.

Written in the casual, breezy style of the famous Dummies books, this ebook includes:

What is UC and why do I need it?
How will UC help my small business?
Creating a UC strategy
How do I implement a UC solution?
Ten reasons to implement UC

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