People

Ravi Sethi
President, Avaya Labs Research

"If you go and talk to our people and ask why they are doing something, they will give you a good reason why they are doing it."

Dorée Duncan Seligmann
Director, Collaborative Applications Research

"In this new world of IP, nothing need be more than a click away. But what, we ask, is going to make these endless possibilities and combinations of devices, modalities, media and networks comprehensible and usable? How will we change the user experience without leaving the users behind?"

Venkatesh (Venky) Krishnaswamy
Director, IP Communications Research

"IP enables a major leap in the technologies of communications and is propelling a once-in-a-lifetime paradigm shift in the way people interact with each other. Being a researcher in this dynamic area gives me the opportunity to contribute to the seminal development of technologies that will have profound long term implications for individuals, businesses and, indeed, society itself."

James M. Landwehr
Director, Data Analysis Research

"The most important maxim for data analysis to heed… is this: Far better an approximate answer to the right question, which is often vague, than an exact answer to the wrong question, which can always be made precise." John W. Tukey, 1962

Valentine Matula
Director, Multimedia Technologies Research

"My research is focused on using multimedia technologies to help enterprise employees communicate more effectively with customers and fellow employees."

Anjur S. (Krishna) Krishnakumar
Director, Networked Systems Research

"My recent research has been focused on investigating the use of popular technologies from other areas for enterprise applications. Recent examples include applications of QR codes and augmented virtuality via gaming engines."

Jon Bentley
Research Scientist

"Working in Avaya Labs Research gives me a chance to do fundamental research on problems that are central to how organizations communicate."

John Buford
Research Scientist

Lorraine Denby
Research Scientist

"Developing and applying innovative statistical techniques to strategically important business problems and transferring their use to others is what I find the most rewarding."

Krishna (Kishore) Dhara
Research Scientist

George Erhart
Research Scientist

"Through SIP, enterprise and personal communication can change to match how we want to communicate, when we want to communicate and by what method we want to communicate. The challenge is to make this work to improve business and personal efficiency."

Birgit Geppert
Research Scientist

Randy Hackbarth
Research Scientist

"Improve the practice of software development and know it."

Ajita John
Research Scientist

"My research interests are in social media and social computing."

Wen Hua Ju
Research Scientist

"Play around with data and make sense out of them – that’s what I do."

Bengi Karacali
Research Scientist

Reinhard Klemm
Research Scientist

“My research goal is to create software that unobtrusively assists enterprise workers and enterprise customers in having more meaningful, productive, convenient, and pleasant communications experiences.”

Eniko Kovacs
Systems Administrator

"Working at Avaya Reserch Labs, I get to help simplify corporate communications every day."

P. (PK) Krishnan
Research Scientist

"Pushing the boundary with inspired solutions to real problems. Especially interested in creating and advancing ideas that generate new business opportunities."

Juan Jenny Li
Research Scientist

"The only real valuable thing is intuition."

Colin Mallows
Research Scientist

"I am overwhelmed at being chosen for the Wilks award. I take this as one more indication that I have been exceedingly lucky in my choice of career and collaborators."

Subrata Mazumdar
Research Scientist

Jean Meloche
Research Scientist

"As a research scientist, one must never forget that 'No problem is so big or so complicated it cannot be run away from -- Peanuts.' Indeed, this describes how intelligent software that reside in the Avaya IP phone prototypes developed at Avaya Labs Research is able to circumvent local network problems by working around them, literally."

Audris Mockus
Research Scientist

"For up-to-date information see http://mockus.us"

Joann J. Ordille
Research Scientist

"Our new communication services take the human delay out of responding to the urgent demands of business."

John Palframan
Research Scientist

"Being in the Avaya Resource Center for Software Technology allows me to help improve the state of the practice of software development in Avaya."

Michael Sammon
Research Scientist

"If we knew what it was we were doing, it would not be called research, would it?" A. Einstein

Navjot Singh
Research Scientist

"It brings me great satisfaction to tackle the current problem of security attacks by developing tools to protect systems against them"

David Skiba
Senior Research Scientist

"My research focus is on creating new language understanding systems to improve the efficiency and effectiveness of Enterprise and Contact Centers and implementing new and innovative multimedia dialog systems. The next generation of communications systems will provide efficient and effective connectivity for users, which in turn should help them be more productive and satisfied."

Pat Tendick
Research Scientist

"We are seeing a revolution in the way large organizations use data. Data has become a corporate strategic weapon of the 21st century."

Heinz Teutsch
Research Scientist

"I have always enjoyed working on the entire evolution of prototype systems employing acoustic signal processing algorithms: from problem definition to research and proof-of-concept all the way to real-time implementation."

Michael Vernick
Research Scientist

Xiaotao Wu
Research Scientist

"My research is on Internet real-time and multimedia communication services and protocols."

Shalini Yajnik
Research Scientist

“Working in an industry research environment, like Avaya Labs, is very interesting because I get to explore new technologies and study their applicability in real-life scenarios.”