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Avaya Labs Research

Avaya Labs, the world-class and Development arm of Avaya, Inc., has a history of delivering for today and innovating for the future. We have a rich heritage of technical excellence from Bell Labs.
 
Working closely with customers, Avaya Labs is shaping the future of communications, building on the twin foundations of reliable secure, ubiquitous communication and advanced customer service solutions. Through communications solutions, Avaya is focused on helping to improve customer service, worker productivity, and business efficiency, across the distributed enterprise.
 
Most of the technical professionals in the R&D community work within Avaya’s business units.  A small central group, Avaya Labs Research, has built up a track record of moving leading-edge technology into products and services; it accelerates product innovation and mitigates technical risk.

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