For Immediate Release:06 Mar 2012
- New Avaya DevConnect Select Product Program enables innovative developer partner applications to be ordered directly through Avaya and its distributors
- Process simplifies the way customers buy Avaya-compatible technology
- Opens up new market opportunities for both developers and channel partners
BASKING RIDGE, N.J. – Avaya, a global provider of business communications and collaboration systems and services, today announced the DevConnect Select Product Program, a new program that streamlines the way customers order Avaya-compatible, third-party collaboration applications. The new program enables both Avaya customers and channel partners to directly order selected DevConnect Technology Partner applications from Avaya or its distributors. These applications were previously available only from the DevConnect partner companies or their resellers.
When applications from a DevConnect Technology Partner are chosen for the Select Product Program, they can be purchased as part of a complete Avaya-based communications solution, or individually to add specific capabilities to a customer's operations. This eliminates the need for numerous vendor relationships and transactions and simplifies the ordering process for both customers and Avaya Connect Channel partners.
Select Product Program applications are chosen by Avaya based on proven interoperability through DevConnect Compliance Testing and the important capabilities they bring to Avaya's portfolio. Eight DevConnect Technology Partners have been selected as part of the initial program, offering technologies ranging from innovative monitoring and reporting functions to predictive dialing, E911 and IP video, as well as call recording for small businesses. The eight companies include: 911 ETC, Communication Resources, Inc. (CRI), Conveyant Systems, DATEL Software Solutions, Integrated Research, NMS Adaptive, VBrick Systems and Xima Software.
The Avaya DevConnect Select Product Program is being introduced in the U.S. only, and is expected to expand globally during 2012. Delivery, implementation, service and support are provided by Select Product Program companies. Avaya DevConnect is a global program spanning technology companies in over 145 countries, focused on the development, marketing and enablement of innovative third-party products that extend the value of a customer’s investment in its Avaya communication, collaboration, contact center or networking portfolios.
"This is just the beginning of Avaya DevConnect bringing a simplified and streamlined model to the process of ordering enterprise communications applications. Through a single source, businesses can buy compelling, third-party applications that work seamlessly with their Avaya platform. We think this will bring new benefits to our customers, our channel partners and our growing community of third-party developers."
-- Eric Rossman, vice president, Developer Relations, Avaya
"VBrick is excited to have been chosen as one of the flagship members of Avaya's Select Product Program. Customers are asking for video streaming solutions that include a breadth of functionality, spanning video capture, video content management, distribution and display. Now, by leveraging DevConnect's Select Product Program, Avaya customers can more effectively use video to stream live executive broadcasts to thousands of sites, extend video conferences to thousands of viewers and record and store all types of events for on-demand access. Best of all, we make it easy to access these videos from almost any popular device, from TVs to tablets and smartphones."
--Doug Howard, CEO, VBrick Systems, a DevConnect and Select Product Progam Partner
Cegedim, a global technology and services company specializing in healthcare, uses Avaya Aura® unified communications and contact center applications with Prognosis monitoring software, from Avaya DevConnect partner Integrated Research. "As a services company in the high-stakes pharmaceutical and healthcare fields, we rely on fast and reliable Avaya communication applications to keep us connected with pharmacies, hospitals, physicians practices and other healthcare providers. As we continue to expand globally, we need our communications infrastructure, including the UC network, to keep pace. Avaya-compatible Prognosis monitoring software helps us optimize quality across our worldwide operations – from the employee workstation to the international trunking provided by our carriers. With a comprehensive view of the UC network and voice quality, we can diagnose issues in real time and forensically replay prior events to deliver uninterrupted service to our clients. I have never been disappointed with Prognosis.”
-- Dan Maniu, telecom manager, IT Architecture for the Americas, Cegedim
Avaya, channel partners, communications solutions, devconnect, developers, resellers
Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes around the world. For more information please visit www.avaya.com
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