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PROGNOSIS IP Telephony Manager Now Rated "Avaya Compliant"

Integrated Research's PROGNOSIS monitoring and diagnostics software provides visibility into large-scale Avaya IP telephony deployments

30 Jan 2007

SYDNEY, Australia – Integrated Research (ASX:IRI), developers of PROGNOSIS system performance monitoring and management solutions, today announced that its PROGNOSIS IP Telephony Manager software has passed compliance testing through the Avaya DeveloperConnection Program. The software is now compliant with key IP telephony solutions from Avaya (NYSE:AV), a leading global provider of business communications applications, systems and services.
 
A market leader with more than six year's experience in large-scale enterprise and managed service provider IP telephony deployments, PROGNOSIS gives deep visibility into the state of key system components that can impact call quality and service reliability, and provides an efficient tool that can significantly reduce the cost of operations.
 
PROGNOSIS enables operational staff to monitor, diagnose and troubleshoot their IP telephony environment in real time. PROGNOSIS also tracks system performance and usage over time to help companies make better decisions about capacity requirements as their deployment grows. PROGNOSIS allows operations and management staff to better evaluate the expenses associated with deploying their IP telephony system, such as ongoing operational costs and future investment requirements.
 
"Achieving Avaya compliance demonstrates our commitment and progress with our strategy to support multiple IP communication platforms," said Keith Andrews, Chief Executive Officer of Integrated Research. "Avaya is one of the leading providers of IP telephony systems and this certification will enable our enterprise customers and managed service providers to monitor, diagnose and troubleshoot their Avaya, Cisco or hybrid environments with a single, proven and effective tool."
 
As a member of Avaya's DeveloperConnection program, Integrated Research is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so enables businesses to confidently add best-in-breed capabilities to their network without having to replace their existing infrastructure - speeding deployment of new applications and reducing both network complexity and implementation costs.  
 
"By offering compliance testing to the many innovative companies like Integrated Research who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities," said Eric Rossman, Vice President, Developer Relations and Technical Alliances, Avaya. "They are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their network and delivering new value to their bottom line."
 
Integrated Research will be demonstrating PROGNOSIS IP Telephony Manager at the Avaya Asia Pacific Partner Conference in Macau in late January 2007 and at VoiceCon Spring 07, March 5-8, 2007, at the Gaylord Palms in Orlando, Florida, USA.
 
PROGNOSIS support for Avaya technology
 
PROGNOSIS IP Telephony Manager supports the following Avaya equipment:
  • Communication Manager versions 3.0.x and 3.1.x
  • PBX models: S8700, S8710, S8720, S8500, S8300
  • Media gateways: G700, G650 (carrier), G450 (carrier), G350, G250, G150
  • IP phones: 46xx, 96xx

Because PROGNOSIS establishes connections to a PBX, all equipment models supported by that PBX will generally be supported.
 
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.
 
Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website www.avaya.com or the Avaya DeveloperConnection program www.devconnectprogram.com
 
About PROGNOSIS and Integrated Research 
Integrated Research - the people behind PROGNOSIS - is a publicly listed company with an 18-year heritage of providing performance monitoring software for business-critical computing and IP telephony environments.
 
The company services customers in more than 50 countries through direct sales offices in the USA, Europe, and Australia, and via a global channel-driven distribution network. Customers include the world's largest bank, telecommunications company, stock exchange, computer hardware manufacturer and Internet service provider.
 
PROGNOSIS is a comprehensive suite of lifecycle management software products spanning network-readiness assessment, pre-deployment assurance testing, and ongoing performance management for IP communications environments.

PROGNOSIS has been involved in IP telephony from the start and now manages more than 200 of the world's largest implementations.
 
For more information visit the PROGNOSIS website: www.prognosis.com
 
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