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Sigma-Byte Computers Pvt. Ltd., Achieves SYSTIMAX® Prestige BusinessPartner Status

Status strengthens partnership, ensuring customers the highest level of consultative, design and installation expertise in Connectivity Solutions

12 Dec 2003

Avaya Inc. (NYSE:AV) a leading global provider of communications networks and services for businesses, today announced that it has accredited Sigma-Byte Computers Pvt. Ltd. as a SYSTIMAX® Prestige BusinessPartner under its SYSTIMAX First Programme. SYSTIMAX First is Avaya Connectivity Solutions' BusinessPartner programme.

Sigma-Byte Computers Pvt. Ltd. is one of the leading independent Network Cabling Integrators in India.

Avaya's Prestige BusinessPartner status is the highest accreditation level granted to BusinessPartners who possess Avaya Connectivity Solutions expertise and are successful in deploying Avaya solutions. This accreditation level ensures that Avaya's customers benefit from best-in-class know-how, design and installation support, quality of service and reliability.

All Avaya BusinessPartners are required to meet set stringent business criteria and their selected staff trained as Certified SYSTIMAX Engineers. After achieving the required standard the business partner is judged competent to deliver the technical expertise needed by the most sophisticated network users, including value added services such as design and operational support.

The Prestige BusinessPartner tier was established to meet the rigorous demand among IT users for more advanced network infrastructure. As a result, customers are now turning more often to expert suppliers for design and technical support.

Dr Ispran Kandasamy, managing director, Avaya Connectivity Solutions Asia Pacific, said: "We are delighted to accredit Sigma-Byte Computers Pvt. Ltd. as a SYSTIMAX Prestige BusinessPartner. They will help meet the growing need for business partners who can help customers maximise the benefit of our SYSTIMAX Solutions.

"With the growth in network-centric systems, the highest communications performance and lowest possible downtime are vital to businesses," he added. "Prestige Partners will allow such businesses to benefit from the full resources of one of the world's leading developer and manufacturer of structured connectivity solutions. We are confident that our customers will receive the highest standard of technical expertise and operational support in the marketplace."

Ketan Kothari, director, Sigma-Byte Computers Pvt. Ltd., said: "As a Prestige Partner we have a much closer relationship with Avaya that will help us to be more responsive to the needs of our existing and potential customers — especially those requiring more than just supply and installation. The expertise of a global team of cabling specialists is quickly available — directly from the Avaya Labs — both when we are building new networks and optimising operational performance."

Headquartered in Mumbai, India, Sigma-Byte has long enjoyed successful relationships with Avaya, Lucent Technologies and AT&T. Over the last 8 years, it has successfully completed major projects to install Avaya SYSTIMAX Solutions, pro-actively building market share particularly within the multi-national companies segment. Sigma-Byte has about 100 SYSTIMAX Certified Sites to their credit in the past several years of association with Avaya.

About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.

Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya Web site: http://www.avaya.com or http://www.avaya-apac.com

About Sigma-Byte Computers Pvt. Ltd.
Sigma-Byte (http://www.sigma-byte.com) is among India's leading Network Cabling Integration companies, offering unbiased consultancy and services. Growing at a rate of 70% annually, Sigma-Byte has acquired a reputation for being a provider of high quality cost-effective network services delivered on schedule, every time.

Sigma-Byte has to its credit some of the largest Avaya installations in the Indian sub-continent. The company's strengths lie in its focused approach and dedication to become the best Network Cabling Integrator in the region. Its people, project management processes and network documentation services have led some of the largest global customers to work with Sigma-Byte.

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