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Avaya Aura® Contact Center Solutions Media Kit

Avaya announces new contact center and social media solutions to help business provide superior customer sales and service in a multimedia world.
 
NEWS RELEASES
 
Avaya Helps Businesses Enhance Customer Service in a Multimedia World
New contact center products enable companies to compete more effectively through personalized customer experiences across media channels

Avaya Delivers Social Media Services and Solutions to Drive Superior Customer Experiences
New Avaya Social Media Consulting Services for customer service help business drive next-generation contact center strategies

NEWS RELEASES - OTHER
 
Avaya Positioned as a Leader in Magic Quadrant for Contact Center Infrastructure Worldwide
Avaya cited as a contact center infrastructure leader based on 'ability to execute' and 'completeness of vision'

Avaya Spotlights Personalized Customer Experiences at ICMI's ACCE Conference & Expo
Jorge Blanco, VP of Product Marketing for Contact Center Solutions, shares customer service strategies, new contact center research in ACCE keynote address

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Click here for a photo of Avaya Aura Contact Center in action
 
EXECUTIVE BIOS
 
Jorge R. Blanco - Bio
Vice President, Product Marketing
Avaya Contact Center Solutions
 
Onkar Singh Birk - Bio
General Manager
Avaya Contact Center Solutions