Avaya provides proactive monitoring of communications system performance. Remote diagnostics and resolutions help us repair potential problems quickly, saving time and reducing the risk of an outage.
Secure Access and Control
This service provides secure and remote monitoring of your communications network to maximize uptime and prevent unauthorized access. Avaya expertise combines with system diagnostics and resolution to support your voice, data, and IP networks.
Secure Access Link
Gain complete control over how support providers remotely connect to your network. Rather than giving a vendor unfettered access, Avaya lets you initiate communications connectivity from your network.
Support for Small and Midsize Enterprises
Get comprehensive coverage that helps ensure maximum performance, reliability and availability for your communications systems.
Avaya delivers consistent, continuous, cost-effective support for maximum performance and reliability of communications applications and solutions.
Data Networking Services
Avaya Data Networking Services comprise a range of services that help enterprises ensure data communications are always on and working efficiently.
Maintenance for Meridian 1 and Communication Server 1000
Maintenance for Meridian 1 and Communication Server 1000 is available directly from Avaya or through authorized Avaya partners. Coverage provides direct access to Avaya experts and resources and 24x7 remote technical support.
Parts and Onsite Support
Authentic parts and highly trained onsite technicians ensure you have the right part at the right time, installed correctly.
Video Support Services
To deliver a consistent, predictable video user experience with maximum uptime, Avaya offers a full spectrum of support options for Avaya Scopia® Video Collaboration products.