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WHITE PAPERS
January 06, 2012

Frost & Sullivan - Mobile Collaboration and the Small & Midsize Market premium content

The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and direct reports, as well as customers and partners, they are struggling to stay connected in an always on, increasingly virtual workplace. Companies must respond by making it easy for people to stay in touch on any device and from any location—all while ensuring employees have access to the same corporate enterprise tools and communications experience regardless of whether they’re working from a home office, airport, hotel, or formal business location.
Product
July 23, 2010

Advanced Gateway 2330

Avaya combines a media gateway, SIP voice survivability, wide-area routing and security features into a cost-effective platform that lets enterprises reliably extend unified communications to remote branches.
BROCHURES
December 20, 2011

Avaya Global Support Services 2009 Customer Satisfaction Annual Report

This document provides and overview of Avaya Global Support Services customer satisfaction for 2009
BROCHURES
February 29, 2008

Avaya Unified Communications for Small Business

Brochure provides an overview of how the Unified Communications for Small Business solution can help increase the productivity and responsiveness of employees, whether they work from a remote location full-time, work from home, or are "road warriors."
CASE STUDIES
May 09, 2008

Blood Diagnostics Connects with Avaya IP Office Solution

Pharmaceutical product distributor uses IP Office to cut long distance charges between offices
CASE STUDIES
October 07, 2008

Capitol Cash Register Systems - Small Business Profile

With Avaya IP Office, Capitol Cash Registers achieved the advanced technology and reliability they needed to deliver uncompromising service to their customers in the hospitality business. They also experienced cost savings and increased productivity.
CASE STUDIES
March 17, 2009

City of Newark 311 Call Center Case Study

The City of Newark has created a consolidated call center to improve non-emergency citizen services and deliver cost savings?with the Avaya IQ reporting and analytics platform providing important actionable data on departmental performance and trends.
Product
June 11, 2010

Communication Server 1000

This tightly integrated access element of Avaya Aura® is a full-featured IP-distributed telephony communications system. It provides the benefits of a converged network, with consolidated routing, dial plan, and system management.
Product
February 04, 2011

Contact Center Control Manager

Avaya Contact Center Control Manager provides centralised operational administration exclusively for Avaya Contact Center Applications.
Product
January 07, 2012

Ethernet Routing Switch 4000 Series

Designed for mainstream enterprises looking to evolve their unified communications capabilities, these fast Ethernet and Gigabit Ethernet switches are energy efficient and designed for enterprise wiring closets.
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