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WHITE PAPERS
January 06, 2012
Frost & Sullivan - Mobile Collaboration and the Small & Midsize Market
The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and direct reports, as well as customers and partners, they are struggling to stay connected in an always on, increasingly virtual workplace. Companies must respond by making it easy for people to stay in touch on any device and from any location—all while ensuring employees have access to the same corporate enterprise tools and communications experience regardless of whether they’re working from a home office, airport, hotel, or formal business location.
WHITE PAPERS
January 05, 2012
Presence and IM: Reduce Distractions and Increase Productivity
Why care about Presence and IM? Learn more about Avaya’s Presence and IM strategy, core architecture and products.
WHITE PAPERS
December 29, 2011
10 Things to Look for in a Communications Systems Support Provider
Bruce Clark from Intellicom Analytics shares the Top 10 things to look for when selecting a communications systems support provider. This white paper serves as a guide to help customers select a support provider that can best serve their needs.
WHITE PAPERS
January 10, 2012
12 Communications Trends for 2012
2012 Communications trends predictions white paper about what trends to expect to see in 2012 and the implications to businesses.
WHITE PAPERS
January 03, 2012
2011 Gartner Magic Quadrant for Corporate Telephony
Because voice is a key component of a UC strategy, and may be sourced in increasingly different ways, this Magic Quadrant focuses on technology vendors that design, manufacture and distribute a combination of hardware and/or software products to provide telephony solutions that satisfy stand-alone voice requirements of users, while enabling IT planners to meet broader UC requirements by expanding communications capabilities from the existing platform.
WHITE PAPERS
January 03, 2012
2011 Gartner Magic Quadrant for Unified Communications
This research report captures Gartner's view of the general state of the UC market at the time of publication and evaluates vendors' capabilities on a global basis. It is not intended to be specific advice for a specific company or situation; rather, it is intended to provide a general and high-level view of the vendors and their products including Avaya.
WHITE PAPERS
January 03, 2012
2011 Gartner MarketScope for Enterprise Mobile Communication Gateway
Get insight into the status and future of combining wireless mobile phones into the enterprise telephony system. The technology to support mobile devices onto enterprise systems is widely available, but only a small percentage of companies are deploying it. Gartner expects that mobile integration will happen as UC platforms that support mobile UC are deployed, versus using stand-alone EMCG platforms.
WHITE PAPERS
December 29, 2011
5 Top Challenges for Migrating UC into Data Networks
Migration of a unified communications (UC) infrastructure into the data center is a major project, spanning several IT functions previously managed independently. This type of project requires resources from across IT to engage to develop the business case, understand the challenges and execute a successful project plan. This Gartner survey analysis provides insights into when organizations plan to migrate their UC infrastructure to the data center, and the benefits and challenges of this migration as seen from a data center manager's perspective.
WHITE PAPERS
January 02, 2012
A Perspective on the Evolution of the Data Center
Avaya is focused on addressing the needs of CIOs saving money, driving new revenue streams, increasing customer loyalty, and creating competitive differentiation. The launch of Avaya Virtual Enterprise Network Architecture (VENA), a revolutionary end-to-end virtualization architecture, simplifies data center and campus networking. This collection encourages CIOs to know what options are available, compare competing standards and read a Yankee Group industry report discussing the evolution of the data center and the concept of “network fabric” as a critical business success factor.
WHITE PAPERS
January 03, 2012
Accelerating Unified Communications with an Enterprisewide Architecture
This Yankee Group report covers business needs that drive UC, deployment challenges, and how a new architecture should look. It also gives insight into how to choose a vendor and next steps in UC deployment.