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WHITE PAPERS

January 06, 2012

Frost & Sullivan - Mobile Collaboration and the Small & Midsize Market

The world is becoming increasingly mobile, and businesses are feeling the impact. As more employees work in locations different from those of their colleagues, managers and direct reports, as well as customers and partners, they are struggling to stay connected in an always on, increasingly virtual workplace. Companies must respond by making it easy for people to stay in touch on any device and from any location—all while ensuring employees have access to the same corporate enterprise tools and communications experience regardless of whether they’re working from a home office, airport, hotel, or formal business location.

WHITE PAPERS

January 05, 2012

Presence and IM: Reduce Distractions and Increase Productivity

Why care about Presence and IM? Learn more about Avaya’s Presence and IM strategy, core architecture and products.

WHITE PAPERS

January 03, 2012

2011 Gartner Magic Quadrant for Corporate Telephony

Because voice is a key component of a UC strategy, and may be sourced in increasingly different ways, this Magic Quadrant focuses on technology vendors that design, manufacture and distribute a combination of hardware and/or software products to provide telephony solutions that satisfy stand-alone voice requirements of users, while enabling IT planners to meet broader UC requirements by expanding communications capabilities from the existing platform.

WHITE PAPERS

January 03, 2012

2011 Gartner Magic Quadrant for Unified Communications

This research report captures Gartner's view of the general state of the UC market at the time of publication and evaluates vendors' capabilities on a global basis. It is not intended to be specific advice for a specific company or situation; rather, it is intended to provide a general and high-level view of the vendors and their products including Avaya.

WHITE PAPERS

January 03, 2012

2011 Gartner MarketScope for Enterprise Mobile Communication Gateway

Get insight into the status and future of combining wireless mobile phones into the enterprise telephony system. The technology to support mobile devices onto enterprise systems is widely available, but only a small percentage of companies are deploying it. Gartner expects that mobile integration will happen as UC platforms that support mobile UC are deployed, versus using stand-alone EMCG platforms.

WHITE PAPERS

December 29, 2011

5 Top Challenges for Migrating UC into Data Networks

Migration of a unified communications (UC) infrastructure into the data center is a major project, spanning several IT functions previously managed independently. This type of project requires resources from across IT to engage to develop the business case, understand the challenges and execute a successful project plan. This Gartner survey analysis provides insights into when organizations plan to migrate their UC infrastructure to the data center, and the benefits and challenges of this migration as seen from a data center manager's perspective.

WHITE PAPERS

January 03, 2012

Accelerating Unified Communications with an Enterprisewide Architecture

This Yankee Group report covers business needs that drive UC, deployment challenges, and how a new architecture should look. It also gives insight into how to choose a vendor and next steps in UC deployment.

BROCHURES

December 20, 2011

Avaya Global Support Services 2009 Customer Satisfaction Annual Report

This document provides and overview of Avaya Global Support Services customer satisfaction for 2009

BROCHURES

March 31, 2009

Avaya Integral Enterprise MG 1000 Media Gateway

Integral Enterprise MG 1000 Media Gateway is the heart ofsolutions for intelligent Communications. Applicable formedium and large Enterprise Companies, Integral EnterpriseMG 1000 Media Gateway combines excellent quality, highest level of accessibility with mobility and flexibility. Due tothe possibility of mixed configurations of interfaces like analogue, digital, IP and DECT the MG 1000 Is the best solutionfor your intelligent enterprise communication.

BROCHURES

February 29, 2008

Avaya Unified Communications for Small Business

Brochure provides an overview of how the Unified Communications for Small Business solution can help increase the productivity and responsiveness of employees, whether they work from a remote location full-time, work from home, or are "road warriors."

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