IP Office

A Simple, Powerful Midmarket Collaboration Solution

Buy It

Call Us

UK: 01483 308 000

From outside the UK: + 44 1483 308 000

Ireland: +353 (0)1 207 5600

Documents and Videos

RESOURCES BY CATEGORY ARE BELOW:

Category
White Papers

26 Oct 2011

How a New Breed of Small Businesses Is Using Communications to Thrive in the New Economy

This white paper looks at examples of small businesses using advanced communications strategies for collaboration, mobility, customer service, business expansion and cost control. The companies highlighted here are in different industries and different regions of the world, but they are all alike in seeing communications as critical to their future.

Fact Sheets

08 Oct 2013

What's New in IP Office 9.0

This 2-page document contains a summary of the most significant new features with the 9.0 release of Avaya IP Office.

16 Jul 2012

IP Office Server Edition Fact Sheet

Server Edition Fact Sheet updated for 8.1

03 Jul 2012

IP Office - Future-ready and Secure

IP Office tightly integrates a communications solution with other critical business applications, resulting in benefits that are greater than the sum of the parts.

03 Jul 2012

IP Office - A Simple, Scalable Solution

IP Office can evolve along with your business, growing and changing to meet your additional future needs without presenting additional challenges and obstacles.

03 Jul 2012

IP Office - For A Flexible Workforce

IP Office delivers smart, cost-effective mobile collaboration capabilities that will enable you to embrace a more flexible unified communications strategy for your business.

05 Jan 2012

What's New with IP Office 8.0 - Mobility Features

Mobile employees of small and midsize businesses need to be highly productive and accessible no matter where they work. With the latest release of Avaya IP Office, associates to get the same capabilities that allow them be productive at their desks, right on their smart phones. With its easy-to-use mobile interface and comprehensive unified communications feature set for Android smartphones, IP Office Mobile Collaboration enhances the productivity and accessibility of workers on the go. See how Avaya IP Office Mobile Collaboration compares to similar products in the marketplace.

Brochures

13 Jul 2012

Situational Awareness from Status Solutions

SARA, from DevConnect Technology Partner Status Solutions, is an automated alerting engine that turns alarms into managed voice and text alerts for delivery to designated communication devices such as cell phones, landlines, pagers, computer screens and PA systems.

05 Jun 2012

Mobile Collaboration Solution for Midsize Enterprise Brochure

Working any time, anywhere is the new normal. Partners, customers and colleagues expect instant response and personalized service. This brochure explains how Avaya delivers exactly what your employees need to work effectively from anywhere at any time, allowing them to engage and execute on market opportunities faster.

20 Apr 2012

SHADOW Real-Time Dashboard from Resource Software International

SHADOW Real Time Dashboard (RTD), from Avaya DevConnect Technology Partner Resource Software International (RSI), provides supervisors with instantaneous metrics about their communication facilities and offers call center agents immediate feedback.

20 Apr 2012

Algo Communication Products 8180 SIP Audio Alerter

With the 8180 SIP Audio Alerter, from DevConnect partner Algo Communication Products, businesses can amplify the ringtone for incoming calls as well as deliver two-way voice paging capabilities.

01 Mar 2012

Computer Instruments IPO e-IVR Suite Platform

With the customized e-IVR Suite from DevConnect partner Computer Instruments, organizations can provide customers with a convenient and efficient way to complete contact center transactions while keeping control over costs and overhead.

21 Feb 2012

Veramark Telecom Expense Management Suite

The VeraSMART Telecom Expense Management Suite, from DevConnect member Veramark Technologies, effectively manages resources, boosts organizational efficiency, improves cost management and productivity, and automates workflow process management.

15 Feb 2012

Multi-Tech Systems FaxFinder - Securely Delivering Faxes via Email

The FaxFinder IP Fax Server, from DevConnect member Multi-Tech Systems, can eliminate multiple paper-based fax machines or subscription-based fax services.

01 Feb 2012

LIBATEL - Managing Call Data with SharpDial

SharpDial call accounting software, from Avaya DevConnect partner LIBATEL, helps businesses get a clear picture of how employees use their phone system.

17 Jan 2012

DATEL Software Solutions - Real-time Monitoring with Call SWEET! Live

Call SWEET! Live, from DevConnect partner DATEL Software Solutions, is a real-time contact center management solution that allows supervisors to monitor an unlimited number of hunt groups and call activity.

17 Jan 2012

Mobile Collaboration Solution for Small to Midsize Business Brochure

Mobility, the ability to do work from anywhere, is reshaping every aspect of business operations today, from sales to customer service to hiring and budgeting. To remain competitive, small and midsize companies need to match their communications to the new realities of the marketplace. Making smart use of the latest communication and collaboration capabilities has never been more important.

06 Jan 2012

Revolution Web Call Accounting from Resource Software International (RSI)

Revolution Web Call Accounting, from Avaya DevConnect partner Resource Software International, is a dynamic, browser-based communications management solution that businesses can use to track and manage telecom usage.

03 Jan 2012

Chronicall Call History and Reporting from Xima Software

With Chronicall Software from DevConnect partner Xima Software, businesses can easily track and monitor calls in the contact center while also utilizing past call history to personalize a caller?s experience.

eBooks

08 Oct 2013

Avaya eBook Summary - Full-size Collaboration for Midsize Companies

This 2-page document provides a brief overview of the content in the Avaya Midmarket eBook.

17 Jul 2012

IP Office eBook: Communications for your Growing Business

Avaya IP Office is a simple, scalable solution that enables your workforce to be more flexible and provides you with a foundation that will allow you to easily build out and up so you continue to receive additional returns on your initial investment. Maximize productivity, increase profitability and be prepared for what the future has to bring – with IP Office.

Tools

29 Oct 2012

Calculate the TCO for Avaya IP Office

Owning a business communications system is more than just the purchase price. It also includes costs like networking services and equipment, administration, conferencing, and even power consumption. Answer a few questions and you can see how Avaya IP Office delivers the lowest total cost of ownership and the most value for your money.

Videos

15 Oct 2013

Tablet Collaboration - Avaya SME Solutions Demo

This short video is a recording of a live demonstration featuring the Avaya one-X® Portal and Avaya Flare® Experience applications on the Avaya IP Office Unified Communications platform.

15 Oct 2013

Impressing your Customers - Avaya SME Solutions Demo

This short video is a recording of a live demonstration featuring the Avaya Video Collaboration Solution on the Avaya IP Office Unified Communications platform.

15 Oct 2013

Preventing Lost Productivity - Avaya SME Solutions Demo

This short video is a recording of a live demonstration featuring the Avaya one-X® Portal application on the Avaya IP Office Unified Communications platform.

15 Oct 2013

Mobile Service Resolution - Avaya SME Solutions Demo

This short video is a recording of a live demonstration featuring the use of GeoPresence on the Avaya one-X® mobile Preferred application on Avaya IP Office.

15 Oct 2013

Mobile Office Productivity - Avaya SME Solutions Demo

This short video is a recording of a live demonstration featuring the Avaya one-X® Mobile Preferred application on the Avaya IP Office Unified Communications platform.

15 Oct 2013

Amazing Meetings - Avaya SME Solutions Demo

This short video is a recording of a live demonstration featuring the Avaya Video Collaboration Solution on the Avaya IP Office Unified Communications platform.

12 Oct 2013

IP Office Overview

An overview of IP Office.

A COMPLETE COLLABORATION SOLUTION

Support company-wide collaboration with Avaya IP Office plus Avaya networking, security, and video.

LEARN MORE ›

How to Buy

Call Us

UK: 01483 308 000

From outside the UK: + 44 1483 308 000

Ireland: +353 (0)1 207 5600