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Events
News and Events
United Kingdom
Conferences and Trade Shows
19 Mar 2012 - 22 Mar 2012
2012 Avaya Enterprise Technology Forum
Join Avaya's leading network experts for an intensive three-day technical forum in Lisbon, Portugal. The 2012 Avaya Enterprise Technology Forum will provide Avaya customers and partners the unique opportunity to get the latest on Avaya technology, solution engineering insights and practical how-to deployment and troubleshooting experience from Avaya subject matter experts. This three-day event will address technology, solutions, business applications and real world network deployment challenges in a workshop format with detailed technical presentations, deployment methods, observations and demonstrations.
Webinars and Virtual Events
Available on Demand
Proactive Customer Care Strategies for Today’s Multichannel Customer
With the rapid market shifts in customer service - consumer demographics, mobility, and social media - organisations today are challenged to deliver a superior customer experience while balancing achievement of their business goals. How can you stay ahead of your customer’s needs and expectations? Proactive customer care has proven to be a powerful tool for improving customer loyalty, growing revenues, and driving productivity. Join this session to gain insights into the latest in multi-channel outbound customer care and learn the top 5 things you can do now to help you build a winning formula for your organisation.
6.00 pm - 7.00 pm GMT