2002 Press Releases

2002 Press Releases

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Press Releases

January | February | March | April | May | June | July | August | September | October | November | December

January

Avaya to Deliver Key Presentation at Third International Session Initiation Protocol (SIP) Conference in Paris (07-Jan-2002)

Avaya Outlines Support for SIP as Next Generation Internet Communications Standard (16-Jan-2002)

Avaya Provides Converged Network for Telemedicine, Wireless Communication at Kennedy Krieger Institute (22-Jan-2002)

February

Avaya Solutions Enable Enhanced Service Levels and 60% more Agent Seats at Mercedes-Benz European Contact Centre (05-Feb-2002)

Monster.com turns to Avaya for enhanced call handling capability (05-Feb-2002)

Expanded virtual private network (VPN) family enables organisations to give small and home offices secure access to enterprise voice (05-Feb-2002)

Avaya™ Proactive Contact Management Solutions Help Companies Expand Customer Retention and Service Programs (13-Feb-2002)

CeBIT 2002: AVAYA AND IBM TO SHOWCASE NEXT-GENERATION COMMUNICATIONS MANAGEMENT AND CUSTOMER CARE SOLUTIONS (22-Feb-2002)

Avaya to save thousands through mobile-working trial (27-Feb-2002)

March

Leading Research Firm Lists Avaya in EMEA Contact Centre Infrastructure Magic Quadrant (04-Mar-2002)

Football's Coming Home… Avaya kicks off Global Advertising Campaign in UK and Germany (05-Mar-2002)

Avaya and Telekom Building Systems Form Strategic Partnership for Structured Cabling (18-Mar-2002)

Cable & Wireless Expands Data Portfolio By Signing Avaya Reseller Agreement In Ireland (26-Mar-2002)

Avaya wins ?1.1 million contract to supply converged network and contact centre technologies to INDIGOlighthouse (27-Mar-2002)

April

Avaya Enables Service Providers to Offer Managed Virtual Private Networks (04-Apr-2002)

Avaya's $10 Million Network supports 60,000 Navy Users in San Diego (10-Apr-2002)

Avaya's New SYSTIMAX(tm) GigaSPEED(tm) XL Cabling Solution Delivers Unprecedented Performance for Voice, Data and Video in Enterprise Networks (10-Apr-2002)

Avaya Wins 'Best Call Centre Supplier' Accolade at ICT Expo Awards 2002 (12-Apr-2002)

e-Commerce Minister opens Avaya's 1st pan-EMEA Business Convergence Centre (25-Apr-2002)

Avaya C-COM 2002 Academy Launched to BusinessPartners in Europe, the Middle East and Africa (30-Apr-2002)

May

Avaya extends channel for converged voice and data technologies with Crane and Northamber (07-May-2002)

Avaya Provides Premier League Communications to West Bromwich Albion Football Club (07-May-2002)

Avaya unleashes power of converged communications to mass European enterprise market with new open standards-based IP Solutions (16-May-2002)

Avaya Completes and Turns Over One of World's Largest Converged Networks for 2002 FIFA World Cup™ (20-May-2002)

Avaya Delivers SYSTIMAX GigaSPEED XL Cabling System in the UK (22-May-2002)

Avaya Announces Winner of its 'Win With Avaya' 2002 FIFA World Cup™ Final Ticket Prize Draw (31-May-2002)

June

Avaya Moves Convergence Technology into Prime Time for 2002 FIFA World Cup™ (04-Jun-2002)

Avaya's converged voice and data technology heads north with Caltell (10-Jun-2002)

Law firm, Simpson Millar overhauls customer service with help from Avaya's 'all-in-one' IT and telecommunications system (18-Jun-2002)

Avaya Scores Goal for FIFA World Cup™ with High Performance Converged Voice and Data Communications Network (21-Jun-2002)

July

Avaya Brings Big Business Converged Communications to the Very Small Business (09-Jul-2002)

At Tournament End, Converged Network Built by Avaya Scores FIFA World Cup™ Firsts (11-Jul-2002)

Avaya appoints Locke-Scobie as new finance director for UK & Ireland (12-Jul-2002)

Avaya boosts business communication and efficiency to medium-sized enterprises with INDeX IP (17-Jul-2002)

Wanted: Intelligent talkative Computer to work as receptionist (19-Jul-2002)

Avaya Reports Third Quarter Results (22-Jul-2002)

August

Frost & Sullivan Report Names Avaya European and Global Market Leader in Outbound Dialing Systems (01-Aug-2002)

Avaya Appoints Thierry Marzin as Managing Director of France (05-Aug-2002)

Avaya opens the door to greater customer contact for Ventura (06-Aug-2002)

Avaya appoints Mike Ford as new Vice President of Applications for Europe, Middle East and Africa (19-Aug-2002)

September

Avaya sets benchmark for service and systems integration expertise in the channel with Korus (02-Sep-2002)

BT becomes Avaya's first Gold Service Provider in Europe (06-Sep-2002)

mediaBEAM Chooses Avaya IP Office (09-Sep-2002)

Touchbase Awarded Avaya Platinum Business Partner Status in Europe (13-Sep-2002)

Avaya Launches New Multimedia Contact Center software enabling consistent, personalised customer care (17-Sep-2002)

October

Avaya boosts BUPA International's customer care with a global virtual contact centre (03-Oct-2002)

Avaya Completes the Largest Category 6 Structured Cabling Project in Brazil for The Bank of Boston (03-Oct-2002)

Rod Stewart rocks with Converged Communications (16-Oct-2002)

Avaya Reports Fourth Fiscal Quarter And Fiscal Year 2002 Results (23-Oct-2002)

November

Irish Contact Centre industry excellence honoured at the 7th Annual Irish Contact Centre Awards (15-Nov-2002)

Analyst firm report names Avaya as enterprise call centre market leader in the UK (21-Nov-2002)

Avaya Drives Single Network Solution for Flagship French Automobile Manufacturer (25-Nov-2002)

December

World’s Fourth Avaya SYSTIMAX® Solutions Centre Opens At DIC (10-Dec-2002)

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