Our Company
Joel Hackney
Senior Vice President,
Global Sales and
Marketing, and
President, Field Operations
Joel Hackney is Senior Vice President, Global Sales and Marketing, and President, Field Operations. Avaya is a leading global provider of business communications applications, systems and services.
In this role, Hackney leads global sales as well as field marketing, an alignment of resources to drive demand and serve our customers with excellence.
Prior to joining Avaya in December 2009, Hackney was president of Nortel's Enterprise Solutions business. At Nortel, Hackney had full accountability for driving Nortel's Enterprise strategy, growth and profitability globally. He was responsible for accelerating the momentum in Nortel's global Enterprise business, including industry leading partnerships with companies like Microsoft and IBM.
From 2006 to 2008, Hackney was senior vice president of Global Operations and Quality for Nortel. In this role he drove many operational and supply chain improvements with several initiatives across the company, including almost 200 Lean Six Sigma projects designed to improve customer and business results.
Earlier in his career, Hackney spent more than 14 years at General Electric in increasingly responsible global business leadership roles, including GE Lighting, GE Aircraft Engines, GE Power Systems, GE Capital, and GE Mergers and Acquisitions.
Hackney has a passion for developing future business leaders and currently serves on the board of directors for INROADS, whose mission is to develop and place talented minority youth in business and industry.
Hackney holds a B.S. in business administration from the University of North Carolina.
