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Our Company
Joachim (Joe) Heel
Senior Vice President &
President, Avaya Global
Services
Joe Heel is the Senior Vice President & President, Avaya Global Services. Avaya is a leading global provider of business communications applications, systems, and services.
In this role, Heel leads the company's global services business, a division with approximately 8,000 employees around the globe. Avaya Global Services provides a full range of services across Avaya's portfolio of communications solutions, including planning, design, integration, product support and managed services that tie communications functionality to business strategies.
Heel joins Avaya from Sun Microsystems, where he was Senior Vice President, Global Services. In this capacity, he was responsible for Sun's multi-billion, 8,400-person Global Services business. During his five-year tenure at Sun, Heel also served as SVP, Global Storage Practice and SVP of Industries, Partners. Heel built a significant track record of success leading global organizations through significant transformation. Prior to joining Sun Microsystems, Heel was a partner with McKinsey & Co. in the U.S. and Germany where he served primarily technology companies.
Heel holds Diplom degrees from the Universität Karlsruhe, Germany, and a Ph.D. degree from the Massachusetts Institute of Technology. He serves on the board of World Fuel Services. Heel enjoys skiing, hiking, boating, scuba diving and traveling. He is fluent in German, French, English and Spanish.
