- Share
- Follow
- Contact
- Find a Partner
- More Contacts
- 1800 209 4499
- Find a Partner
Services
Operations Services
Insights from Avaya
Guidance on deploying and managing ever-evolving communications.
Taking a New Approach to Outsourcing
Get custom, flexible and scalable solutions to manage enterprise communications.
To free up resources and focus on core business objectives, enterprises today are increasingly taking a second look at outsourcing solutions for their IT systems. Avaya Operations Services enable companies to hand over some responsibility for running network infrastructure, which reduces the costs of ownership, equipment upgrades, and staffing.
An Avaya solution can include the complete suite of ITIL elements—from basic monitoring and event notification to system administration and capacity management. Our multi-vendor approach ensures that customers have access to preferred technology. We work with partners worldwide to provide local resources.
Our standard Communications Managed Services provide globally consistent managed and hosted services for unified communications, contact centers, data, and video. When you need customization, our Communications Outsourcing Solutions have the processes, resources, and capabilities to address unique needs. Rely on Communications Outsourcing to manage existing infrastructure as well as to plan and facilitate a complex technology transformation.
With Avaya, enterprises can move from a capital-intensive communications delivery model to one of utility—that is, paying for communications management by usage. This enables easier forecasting of costs and delivers significant savings over the life of an Avaya services contract.
Avaya helps businesses reduce their total cost of communications solution ownership, cut down on equipment purchasing, and limit the investment required for staffing.
