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Solutions that work hard for your business—and your planet

At Avaya, we help 90% of Fortune 500 companies become more efficient, more effective and more environmentally responsible. Together, we can make the world—and our businesses—healthier and happier.

Visiting Nurse Service Of New York

Visiting Nurse Service of New York

Randy Cleghorne

Director, IT

Home agents help cut facilities costs and CO2 emissions. (1:55)

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Summary

The Visiting Nurse Service of New York (VNSNY) makes more than two million visits to 100,000 patients each year. Thanks to Avaya solutions, it already saves $900,000 annually in communication costs. And with up to 100 agents working from home, it can save even more in office space while reducing CO2 emissions.

Featured Solutions and Products

Home Agent

Call Center

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Visiting Nurse Service Relies on Avaya IP Telephony

SHPS

SHPS

Lewis Athow

Senior Telecom Analyst

With 150+ remote workers, SHPS can reduce Seattle office space by 25%. (1:40)

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Summary

As a leading provider of health solutions with offices across the country, SHPS turned to a home agent program as a better way to recruit and retain employees—something most competitors do not offer. Now that it has over 150 registered nurses and support specialists working remotely, SHPS will be able to reduce its Seattle office space by 25%.

Featured Solutions and Products

IP Softphone

IP Agent

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Case Study: SHPS

Avaya

Avaya

Peter Howerton

Director, Avaya Technicenter

Avaya reduced CO2 emissions by over 8,000 tons per year. (1:47)

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Summary

At Avaya, we use our own technology to stay efficient, effective and environmentally friendly. One in eight employees telework daily, and 75% of employees telework part-time. And by using Meeting Exchange as an alternative to business travel, we save 15 million miles in business travel annually and reduce CO2 emissions by over 8,000 tons per year.

Featured Solutions and Products

Unified Communications for Teleworkers

Meeting Exchange

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Avaya by Example: High-Tech Solution Helps Avaya Teams Answer Technical Questions on Behalf of Customers