Speech recognition technologies are redefining how businesses and customers interact. Today's businesses are smartly leveraging speech recognition technologies to speed access to information, improve responsiveness, and make the user's experience as friendly as possible. Speech recognition is often used in call centers to improve customer service operations, particularly self service. The results of using speech recognition technology are clearly visible: customer service operations that are more profitable and satisfying, processes that are more intelligent, and people that are more productive. The bottom line—every customer interaction is enhanced. | 
