First, ensure you can get to your business continuity plan when it’s needed. What good is a plan if it’s covered in flood water at an office? What if you are on vacation and the plan is in the trunk of your car at your home airport? We recommend keeping the plan on an internal web site that is replicated to another region of the country. At a recent meeting of professional planners we found that only a third of the attendees had their plans on an internal web. Also, make sure that disaster recovery team members carry contact information in their wallets, and almost certainly one of these people will have access to the plan if it’s needed. Second, know how to implement your business continuity plan. The plan should be familiar to your employees, so it should be tested at least once a year. Include two basic components in the plan: - Thorough documentation of your organization: lists of people, contact information, vendors, equipment, etc.
- Directions for how you will run your organization, serve your customers, and protect your assets when you can’t get into the building.
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