Recent headline disasters are triggering many enterprises to reevaluate their business continuity and disaster recovery plans. But it’s not just news-making events that companies should be prepared for: power outages, network sabotage, or a rash of sick days can all hit hard. The longer it takes to recover from a business interruption, the more revenue a company loses. The faster a company needs to recover, the more it will cost. Companies need to balance their potential losses against the cost of a disaster recovery strategy. How do you build a sustainable disaster recovery program? Typically, people start by creating a business continuity plan focused on protecting and restoring voice and data technologies—the lifeblood of a company’s communications. While this is certainly a critical component, to ensure a plan’s longevity and viability, other elements must be addressed. The best approach is to engage people first, and work on technology second. Here is some practical guidance on building a solid plan and being prepared to use it. | 
