Our Commitment to the environment extends beyond the design and deployment of environmentally friendly products. It also addresses the responsible management of the technology and equipment at the end of its life cycle through utilization of environmentally responsible processes. These processes reduce negative impact to the environment, and also meet the requirement of regulations such as the European Unions Waste Electrical and Electronic Equipment (WEEE) Directive. Avaya employs a number of end of life management strategies around the world such as collective e-waste take back schemes in the EU and our own Authentic Avaya program in North America. What is the WEEE Directive? The Waste Electrical and Electronic Equipment (WEEE) Directive is a European Union Directive, which was introduced to promote the collection and environmentally sound management (disposal) of WEEE by the "producer" where the "producer" is defined as: • a company that manufactures and sells Electrical and Electronic Equipment (EEE) under their own brand; • a reseller of EEE produced by other suppliers under their own brand; • an importer or exporter of EEE on a professional basis into a member state. Together with its twin directive, the RoHS Directive, the WEEE Directive became law in Europe in February 2003 and today, sets collection, recycling and recovery targets for WEEE across the EU. The WEEE Directive requires that "producers" take responsibility for the financing, treatment, recovery and disposal of WEEE arising from the sale of equipment on or after the 13th August 2005. Additionally, if the sale of equipment results in the disposal of old or legacy equipment, which is termed "historic" WEEE, then the "producer" is responsible for the financing, treatment, recovery and disposal of "historic" WEEE associated with this legacy product. In the case of "historic" WEEE where no replacement is purchased, the customer is responsible for the disposal of the WEEE. Avaya’s Commitment Avaya is committed to minimizing the environmental impact of our products by using environmentally-focused policies and practices in the design, manufacture, support and disposal of our solutions. What Avaya Customers Can Expect For direct sales to customers of equipment that came to market after the 13-August 2005, the customer is responsible for returning the WEEE to Avaya at their cost and Avaya will then dispose of the WEEE in accordance with the applicable legislation. Avaya will also dispose of "historic" WEEE on a one-for-one basis, provided the customer's "historic" WEEE is replaced with Avaya EEE. Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) fall into two categories as follows: • if the BP, distributor or reseller resides in a particular EU member state and sells Avaya EEE to a third party, which resides in the same EU member state, then the BP, distributor or reseller, as importer of the EEE into the EU member state, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; • if the BP, distributor or reseller resides in a particular EU member state and sells Avaya EEE to a third party, which resides in a different EU member state than the BP, distributor or reseller, then the third party, as importer of the EEE into the different EU member state is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. In countries where Avaya is part of an individual take back scheme (e.g. in Austria, France, Germany and Ireland), the BP, distributor or reseller is responsible for returning the WEEE to Avaya at their cost and Avaya will then take responsibility for the disposal of the WEEE in accordance with the applicable WEEE legislation. It should be noted that: • the default is for Avaya's customers to contact the appropriate in-country Avaya representative before contacting the disposal company regarding the disposal of WEEE; • third parties should contact their suppliers and not Avaya in relation to WEEE generated by indirect sales. Avaya only deals with disposal companies that are able to demonstrate that product disposal is conducted in a WEEE-compliant manner. Waste Electrical and Electronic Equipment (WEEE) Specific Country Details Waste Electrical and Electronic Equipment (WEEE) in Austria Type of scheme in place:Individual take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. In the event of further distribution or resale, the BP, distributor or reseller should ensure that such obligations are imposed on the third party (i.e. the reseller or end user). In the case of default the BP, distributor or reseller is obliged to dispose of the WEEE in accordance with the applicable legislation at their cost. Avaya contact: Monika Bregenzer. Telephone #: +31 70 4148343. Recycling facility: Tree Recycling. Telephone #: +43 1 8698611. Waste Electrical and Electronic Equipment (WEEE) in Belgium Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost, as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Belgium and sells Avaya EEE to a third party, which resides in Belgium, then the BP, distributor or reseller, as importer of the EEE into Belgium, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Belgium and sells Avaya EEE to a third party, which resides in Belgium, then the third party, as importer of the EEE into Belgium is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Belgium. Avaya contact: Monika Bregenzer. Telephone #: +31 70 4148343. Recycling facility: MIREC NV. Telephone #: +32 3780 5240. Waste Electrical and Electronic Equipment (WEEE) in Bulgaria Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Bulgaria. If the Business Partner (BP), distributor or reseller resides in Bulgaria and sells Avaya EEE in Bulgaria, then the BP, distributor or reseller, as importer of the EEE into Bulgaria, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Bulgaria and sells Avaya EEE to a third party, which resides in Bulgaria, then the third party, as importer of the EEE into Bulgaria, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Cyprus Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Cyprus. If the Business Partner (BP), distributor or reseller resides in Cyprus and sells Avaya EEE in Cyprus, then the BP, distributor or reseller, as importer of the EEE into Cyprus, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Cyprus and sells Avaya EEE to a third party, which resides in Cyprus, then the third party, as importer of the EEE into Cyprus, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in the Czech Republic Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in the Czech Republic and sells Avaya EEE to a third party, which resides in the Czech Republic, then the BP, distributor or reseller, as importer of the EEE into the Czech Republic, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than the Czech Republic and sells Avaya EEE to a third party, which resides in the Czech Republic, then the third party, as importer of the EEE into the Czech Republic is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in the Czech Republic. Avaya contact: Radka Hladka. Telephone #: +42 0222194243. Recycling facility: Asekol s.r.o. Telephone #: +42 0261 303 251. Waste Electrical and Electronic Equipment (WEEE) in Denmark Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Denmark and sells Avaya EEE to a third party, which resides in Denmark, then the BP, distributor or reseller, as importer of the EEE into Denmark, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Denmark and sells Avaya EEE to a third party, which resides in Denmark, then the third party, as importer of the EEE into Denmark is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Denmark. Avaya contact: Tim V Buuren. Telephone #: +31 3060 97828. Recycling facility: Elretur. Telephone #: +45 33 36 91 98. Waste Electrical and Electronic Equipment (WEEE) in Estonia Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Estonia. If the Business Partner (BP), distributor or reseller resides in Estonia and sells Avaya EEE in Estonia, then the BP, distributor or reseller, as importer of the EEE into Estonia, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Estonia and sells Avaya EEE to a third party, which resides in Estonia, then the third party, as importer of the EEE into Estonia, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Finland Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Finland. If the Business Partner (BP), distributor or reseller resides in Finland and sells Avaya EEE in Finland, then the BP, distributor or reseller, as importer of the EEE into Finland, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Finland and sells Avaya EEE to a third party, which resides in Finland, then the third party, as importer of the EEE into Finland, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in France Type of scheme in place:Individual take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. In the event of further distribution or resale, the BP, distributor or reseller should ensure that such obligations are imposed on the third party (i.e. the reseller or end user). In the case of default the BP, distributor or reseller is obliged to dispose of the WEEE in accordance with the applicable legislation at their cost. Avaya contact: Nathalie Leloire. Telephone #: +33 1 40 94 78 16. Recycling facility: Esope. Telephone #: +33 5 45 84 28 84. Waste Electrical and Electronic Equipment (WEEE) in Germany Type of scheme in place:Individual take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. In the event of further distribution or resale, the BP, distributor or reseller should ensure that such obligations are imposed on the third party (i.e. the reseller or end user). In the case of default the BP, distributor or reseller is obliged to dispose of the WEEE in accordance with the applicable legislation at their cost. Avaya contact: Kunden-Dialog-Center (KDC). Telephone #: 0800 266 1000. Recycling facility: RDE GmbH. Waste Electrical and Electronic Equipment (WEEE) in Greece Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Greece. If the Business Partner (BP), distributor or reseller resides in Greece and sells Avaya EEE in Greece, then the BP, distributor or reseller, as importer of the EEE into Greece, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Greece and sells Avaya EEE to a third party, which resides in Greece, then the third party, as importer of the EEE into Greece, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Hungary Type of scheme in place:Collective take back scheme. Direct sales: The customer is responsible for notifying Avaya that they have WEEE to dispose of. Avaya is then responsible for the take back and disposal of the WEEE in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Hungary and sells Avaya EEE to a third party, which resides in Hungary, then the BP, distributor or reseller, as importer of the EEE into Hungary, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Hungary and sells Avaya EEE to a third party, which resides in Hungary, then the third party, as importer of the EEE into Hungary is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Hungary. Avaya contact: Zsuzsunna SIEGL. Telephone #: +31 70 4148644. Recycling facility: Electro-coord. Telephone #: +36 1 224 7730. Waste Electrical and Electronic Equipment (WEEE) in Iceland Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Iceland. If the Business Partner (BP), distributor or reseller resides in Iceland and sells Avaya EEE in Iceland, then the BP, distributor or reseller, as importer of the EEE into Iceland, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Iceland and sells Avaya EEE to a third party, which resides in Iceland, then the third party, as importer of the EEE into Iceland, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Ireland Type of scheme in place:Individual take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. In the event of further distribution or resale, the BP, distributor or reseller should ensure that such obligations are imposed on the third party (i.e. the reseller or end user). In the case of default the BP, distributor or reseller is obliged to dispose of the WEEE in accordance with the applicable legislation at their cost. Avaya contact: John Douglas. Telephone #: +44 1483 308083. Recycling facility: MIREC. Telephone #: +44 1387 723 000. E-mail address: Waste Electrical and Electronic Equipment (WEEE) in Italy Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost, as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: = if the BP, distributor or reseller resides in Italy and sells Avaya EEE to a third party, which resides in Italy, then the BP, distributor or reseller, as importer of the EEE into Italy, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Italy and sells Avaya EEE to a third party, which resides in Italy, then the third party, as importer of the EEE into Italy is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Italy. Avaya contact: Zsuzsunna SIEGL Telephone #: +31 70 4148644 Recycling facility: ECORIT Telephone #: Waste Electrical and Electronic Equipment (WEEE) in Latvia Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Latvia. If the Business Partner (BP), distributor or reseller resides in Latvia and sells Avaya EEE in Latvia, then the BP, distributor or reseller, as importer of the EEE into Latvia, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Latvia and sells Avaya EEE to a third party, which resides in Latvia, then the third party, as importer of the EEE into Latvia, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Lithuania Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Lithuania. If the Business Partner (BP), distributor or reseller resides in Lithuania and sells Avaya EEE in Lithuania, then the BP, distributor or reseller, as importer of the EEE into Lithuania, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Lithuania and sells Avaya EEE to a third party, which resides in Lithuania, then the third party, as importer of the EEE into Lithuania, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Luxembourg Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost, as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Luxembourg and sells Avaya EEE to a third party, which resides in Luxembourg, then the BP, distributor or reseller, as importer of the EEE into Luxembourg, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Luxembourg and sells Avaya EEE to a third party, which resides in Luxembourg, then the third party, as importer of the EEE into Luxembourg is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Luxembourg. Avaya contact: Monika Bregenzer. Telephone #: +31 70 4148343. Recycling facility: MIREC NV. Telephone #: +32 3780 5240. Waste Electrical and Electronic Equipment (WEEE) in Malta Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Malta. If the Business Partner (BP), distributor or reseller resides in Malta and sells Avaya EEE in Malta, then the BP, distributor or reseller, as importer of the EEE into Malta, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Malta and sells Avaya EEE to a third party, which resides in Malta, then the third party, as importer of the EEE into Malta, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in the Netherlands Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in the Netherlands and sells Avaya EEE to a third party, which resides in the Netherlands, then the BP, distributor or reseller, as importer of the EEE into the Netherlands, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than the Netherlands and sells Avaya EEE to a third party, which resides in the Netherlands, then the third party, as importer of the EEE into the Netherlands is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in the Netherlands. Avaya contact: Tim V Buuren. Telephone #: +31 3060 97828. Recycling facility: MIREC B.V. Telephone #: +31 402 508 800. Waste Electrical and Electronic Equipment (WEEE) in Norway Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost, as defined by the Norwegian implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the Norwegian implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Norway and sells Avaya EEE to a third party, which resides in Norway, then the BP, distributor or reseller, as importer of the EEE into Norway, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Norway and sells Avaya EEE to a third party, which resides in Norway, then the third party, as importer of the EEE into Norway is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Norway. Avaya contact: Tim V Buuren. Telephone #: +31 306 097 828. Recycling facility: Elretur AS. Telephone #: +47 23 06 07 40. Waste Electrical and Electronic Equipment (WEEE) in Poland Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Poland and sells Avaya EEE to a third party, which resides in Poland, then the BP, distributor or reseller, as importer of the EEE into Poland, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Poland and sells Avaya EEE to a third party, which resides in Poland, then the third party, as importer of the EEE into Poland is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Poland. Avaya contact: Radka Hladka. Telephone #: +42 0222194243. Recycling facility: ElektroEko - sub-contracts disposal of WEEE out to a 3rd party. Telephone #: +48 22 577 3753. Waste Electrical and Electronic Equipment (WEEE) in Portugal Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost, as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Portugal and sells Avaya EEE to a third party, which resides in Portugal, then the BP, distributor or reseller, as importer of the EEE into Portugal, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Portugal and sells Avaya EEE to a third party, which resides in Portugal, then the third party, as importer of the EEE into Portugal is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in the Portugal. Avaya contact: Carlos Oyaregui. Telephone #: +34 91 38 763 16. Recycling facility: ERP Telephone #: +35 1210029211 Waste Electrical and Electronic Equipment (WEEE) in Romania Avaya does not sell Avaya Electrical and Electronic Equipment (EEE) directly in Romania. If the Business Partner (BP), distributor or reseller resides in Romania and sells Avaya EEE in Romania, then the BP, distributor or reseller, as importer of the EEE into Romania, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. If the Business Partner (BP), distributor or reseller resides in an EU member state other than Romania and sells Avaya EEE to a third party, which resides in Romania, then the third party, as importer of the EEE into Romania, is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of the WEEE. Waste Electrical and Electronic Equipment (WEEE) in Slovakia Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Slovakia and sells Avaya EEE to a third party, which resides in Slovakia, then the BP, distributor or reseller, as importer of the EEE into Slovakia, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Slovakia and sells Avaya EEE to a third party, which resides in Slovakia, then the third party, as importer of the EEE into Slovakia is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Slovakia. Avaya contact: Radka Hladka. Telephone #: +42 0222 1942 43. Recycling facility: Sewa a.s.. Telephone #: +42 1249 106 824. Waste Electrical and Electronic Equipment (WEEE) in Slovenia Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Slovenia and sells Avaya EEE to a third party, which resides in Slovenia, then the BP, distributor or reseller, as importer of the EEE into Slovenia, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Slovenia and sells Avaya EEE to a third party, which resides in Slovenia, then the third party, as importer of the EEE into Slovenia is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Slovenia. Avaya contact: Dubravka Badovinac. Telephone #: +38 515555400. Recycling facility: Zeos d.o.o. Telephone #: +38 61 366 85 28. Waste Electrical and Electronic Equipment (WEEE) in Spain Type of scheme in place:Collective take back scheme. Direct and indirect sales: On notifying Avaya, the customer in the case of direct sales and the Business Partner, distributor or reseller in the case of indirect sales is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost, as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Avaya contact: Carlos Oyaregui. Telephone #: +34 91 38 763 16. Recycling facility: ERP. Telephone #: +34 91 806 30 42. Waste Electrical and Electronic Equipment (WEEE) in SwedenType of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Sweden and sells Avaya EEE to a third party, which resides in Sweden, then the BP, distributor or reseller, as importer of the EEE into Sweden, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Sweden and sells Avaya EEE to a third party, which resides in Sweden, then the third party, as importer of the EEE into Sweden is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Sweden. Avaya contact: Tim V Buuren. Telephone #: +31 3060 97 828. Recycling facility: El-Kretsen AB. Telephone #: +46 8545 21 290. Waste Electrical and Electronic Equipment (WEEE) in Switzerland Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the Swiss implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the Swiss implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in Switzerland and sells Avaya EEE to a third party, which resides in Switzerland, then the BP, distributor or reseller, as importer of the EEE into Switzerland, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than Switzerland and sells Avaya EEE to a third party, which resides in Switzerland, then the third party, as importer of the EEE into Switzerland is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in Switzerland. Avaya contact: Carlos Oyaregui. Telephone #: +34 91 38 763 16. Recycling facility: Swico. Telephone #: +41 444 453 820. Waste Electrical and Electronic Equipment (WEEE) in the United Kingdom Type of scheme in place:Collective take back scheme. Direct sales: On notifying Avaya, the customer is obliged to return the WEEE to the recycling facility nominated by Avaya at their cost , as defined by the local implementation of the WEEE Directive (2002/96/EC). Avaya will arrange for the disposal of this WEEE in accordance with the applicable legislation. Indirect sales: The Business Partner (BP), distributor or reseller is responsible for registering as an Electrical and Electronic Equipment (EEE) producer with the local authority, in accordance with the local implementation of the WEEE Directive (2002/96/EC). Indirect sales to customers (i.e. Business Partners (BP), distributors and resellers) falls into two categories as follows: - if the BP, distributor or reseller resides in the United Kingdom and sells Avaya EEE to a third party, which resides in the United Kingdom, then the BP, distributor or reseller, as importer of the EEE into the United Kingdom, is viewed as being the "producer" of the EEE and by law is responsible for the take back and the disposal of WEEE; - if the BP, distributor or reseller resides in a particular EU member state other than the United Kingdom and sells Avaya EEE to a third party, which resides in the United Kingdom, then the third party, as importer of the EEE into the United Kingdom is viewed as being the "producer" of the EEE and by law is responsible for the take back and disposal of WEEE. The two categories above are based on the fact that Avaya is part of a collective take back scheme in the United Kingdom. Avaya contact: John Douglas. Telephone #: +44 1483 308083. Recycling facility: MIREC. Telephone #: +44 1387 723 000. Electrical and Electronic Equipment return in the USA Type of scheme in place:Individual take back scheme. Direct and Indirect sales: All returns should go through the “Authentic Avaya” program first for eligibility. If Authentic Avaya is not applicable,on notifying Avaya, the customer is obliged to return the equipment to the recycling facility nominated by Avaya at their cost. In the event of further distribution or resale, the BP, distributor or reseller should ensure that such obligations are imposed on the third party (i.e. the reseller or end user). In the case of default the BP, distributor or reseller is obliged to dispose of the equipment at their cost. Avaya contact for Authentic Avaya Program: Rich De Feo Telephone #: 908 696 5569 Avaya contact for Other returns: Jessica Guo Telephone #: 908 953 4335 Recycling facility: MPC MPC contact: Bob McCarthy Telephone #: 651 681 7363 E-mail address: BobM@mpc-e.com Website: http://www.materialsprocessing.com/ The Authentic Avaya organization is Avaya’s single source for authorized and pre-certified refurbished Avaya equipment. Options available – contact the Authentic Avaya team for guidance. Authentic Avaya
In keeping with the philosophy of the WEEE legislation and the 3 Rs (Reduce, Reuse and Recycle), the Authentic Avaya program, which was launched in the U.S. in October 2004 and is now operational in Canada as well as all fifty U.S. states, extends the product life cycle of legacy products by offering to buy-back Avaya‘s customer‘s legacy products. This initiative relates to more than one thousand five hundred unique products, which includes the following:
- Definity systems
- Partner
- Merlin Legend
- Magix
- Avaya telephones including CallMaster
- Various circuit packs and controllers Authentic Avaya has a buy-back programfor our customers, in which the products come from many sources. They can be new, discontinued or surplus customer equipment. The buy-back initiative results in the responsibility for take back and environmentally responsible deposal of the products being transferred to Avaya when the products cannot be re-used. The buy-back program also benefits Avaya‘s customers by paying the customers for equipment they are unlikely to use in the future. As part of the Authentic Avaya program‘s second initiative, the certified refurbishment initiative, equipment that is bought back is then tested and repaired or re-manufactured as necessary to Avaya‘s standards. It is then sold as either spares or maintenance parts or for use in system expansions, which is in keeping with the requirements of the RoHS directive and extends the product life cycle of legacy products in the field. The refurbished equipment is covered under parts replacement warranty for a period of one year from its date of sale. The final Authentic Avaya initiative, the trade-in / trade-up program, offers customers the opportunity of trading- in and receiving credit for their old Time Division Multiplex (TDM) type equipment, which was originally supplied by Avaya, Nortel, Cisco or Siemens and replacing it with Avaya‘s IP telephony. The customer must purchase at least as much IP equipment as the TDM equipment they are replacing. We encourage you to contact your Avaya representative if this program is of interest to you. | 
