At Avaya, we strive to design and manufacture our products to minimize the environmental impact of manufacturing. We should note that Avaya does not directly manufacture equipment, instead we contract the manufacture of our products with reputable contract manufacturers around the globe. One manufacturing objective is to maximize regrind use of virgin recycled material in resins and eliminate the use of extra material. In addition, this process also selects only RoHS compliant material and eliminates secondary processing when applicable, such as paint. RoHS and Product Design RoHS As part of our commitment to the environment, Avaya designs its products using non-toxic materials that comply with, or take exemptions from, the European Union's Restrictions of Hazardous Substance (RoHS) Directive and China RoHS Regulations. What is the RoHS Directive? More and more, manufacturers of electrical and electronics equipment are moving away from using lead and other hazardous substances in their products. Instead, they are using non-toxic substitutes. In late 2002 the European Parliament and Council of Ministers adopted two directives to try and decrease the presence of hazardous substances in the waste stream. The Waste Electrical and Electronic Equipment (WEEE) Directive sought to decrease the level of WEEE through comprehensive waste management programs, and is addressed here. The WEEE's twin directive, addressed in our end of life section of this microsite, on the Restriction of the use of Certain Hazardous Substances (RoHS) went into effect on July 1, 2006. Substances to be banned or severely restricted include:
• Lead
• Cadmium
• Mercury
• Polybrominated biphenyls (PBB)
• Polybrominated diphenylethers (PBDE)
• Hexavalent chromium Avaya’s Commitment
Avaya began an initiative to ensure its products satisfy the RoHS Directive globally in 2003 and Avaya products are now compliant with all RoHS Directives, while taking exceptions within the bounds of those directives. Our suppliers play a significant role in ensuring that this commitment is met. Avaya obligates all its suppliers of components and hardware to be in compliance with the RoHS Directive and that is part of our contractual relationship with these partners, and is included within our Supplier Code of Conduct to which they all must agree. Avaya monitors its suppliers to ensure their compliance with all applicable laws, regulations and policies including Avaya's environmental specifications for hardware parts and products. What Avaya Customers Can Expect
In those countries/regions where compliance with the RoHS Directive is mandated, customers can expect Avaya designed and Avaya branded OEM (original equipment manufacturer) products purchased from Avaya directly or from an authorized Avaya Partner to be compliant with the Directive. Furthermore, Avaya customers can expect our RoHS products to offer the same consistent functionality and performance as those products put on the market by Avaya before the RoHS Directive. EU Compliance
In keeping with its corporate commitment to embrace responsible environmental policies, Avaya has undertaken all due diligence to ensure that products offered to markets in the European Union (EU) are in compliance with the EU Directive on the Restriction of the use of Certain Hazardous Substances in Electrical and Electronic Equipment. To comply with these directives, a comprehensive review of all Avaya products, as well as products manufactured by Avaya partners, was instituted. Avaya and our partner products were examined to determine if they were compliant. Changes, where required, were made and fully tested, including destructive physical analysis, thermal cycle and static temperature testing. ChinaCompliance
The first phase of the China RoHS Regulations was incorporated into Chinese legislation on 01-March 2007. Unlike the EU RoHS directive, the first phase of the China RoHS Regulations does not require the removal of the six (6) restricted, hazardous substances (i.e. lead, mercury, cadmium, hexavalent chromium, polybrominated biphenyls (PBBs) and polybrominated diphenyl ethers (PBDEs)) from the Electronic Information Products (EIPs) at present. However it does require:
• labeling of the EIPs;
• including a Table of Toxic Substances (TTS) in the product documentation;
• labeling of the packaging. Contacts
For questions regarding RoHS compliant Avaya products or product availability, please contact your Avaya representative or one of our authorized business partners. Design for Environment (DfE) Guidelines and Requirements As part of Avaya‘s Environmental Management System (EMS) and ISO-14001 certification, the requirements of the environmental legislation / regulations that apply to Avaya‘s products have been incorporated into Avaya‘s Design for Environment Guidelines and Requirements document and the associated checklists. In this way Avaya personnel at the front end of the New Product Introduction process ensure that Avaya-designed products are compliant with the relevant environmental legislation / regulations Third party products that are to be used in Avaya solutions are also evaluated to confirm that they comply with relevant environmental legislation / regulations. Registration, Evaluation, Authorisation and Restriction of Chemical (REACH) substances Our Commitment to the environment doesn’t end with design and manufacturing. It ends with disposing of technology in a way that meets the requirement of the European Unions Waste Electrical and Electronic Equipment (WEEE) Directive. We also have processes in place to comply with the REACH regulations, which addresses the Registration, Evaluation, Authorization and Restriction of Chemical (REACH) substances in the EU. REACH compliance information is acquired from Avaya‘s suppliers and stored manually via an internally designed spreadsheet managed by the Environmental Compliance Team. Avaya’s declaration regarding REACH Substances of Very High Concern (SVHCs) Based on inquires to our suppliers, all Avaya products and product packaging do not contain any of the chemical substances included on the European Chemical Agency’s (ECHA’s) candidate list of REACH Substances of Very High Concern (SVHC) in concentrations of 0.1% or more by weight with the following exceptions: | | REACH SVHC | | | Bis (2-ethylhexyl)phthalate (DEHP) | Dibutyl phthalate (DBP) | Benzyl butyl phthalate (BBP) | Avaya products | CAS No. 117-81-7,
EC No. 204-211-0 | CAS No. 84-74-2,
EC No. 201-557-4 | CAS No. 85-68-7,
EC No. 201-622-7 | Keyboard | Yes | No | No | Optical mouse | Yes | No | No | Monitor | Yes | No | No | Server | Yes | No | No | BatteryModule | Yes | No | No | Uninterruptable Power Supply | Yes | No | No | Headset | Yes | No | No | Headset Accessories | Yes | No | No | Cord | Yes | No | No | Adapter | Yes | No | No | Repeater | Yes | Yes | Yes | CH 608 Cordless Phone Set | Yes | Yes | Yes |
Ensuring that Avaya is compliant is a continuous process. This declaration will be updated as soon as new substances are added to the candidate list or additional information is received from our supply base. Access to the website containing this information is currently provided with all shipment documentation and is as follows: Our Commitment to the environment doesn’t end with design and manufacturing. It ends with disposing of technology in a way that meets the requirement of the European Unions Waste Electrical and Electronic Equipment (WEEE) Directive. We encourage you to visit this site regularly for up-to-date information. If you have concerns regarding any products you have purchased from Avaya, or require any additional information, then please contact us at ecmngr@avaya.com. | 
