Go
IP Telephony IP Telephony Contact Centers Contact Centers Unified Communications Unified Communications CEBP Communications Enabled Business Processes
Learn the Facts About Unified Communications

Learn the Facts
IP Telephony:
arrowHow can my organization avoid a communications breakdown during a disruption or outage?
arrow
How can enterprises improve customer contact capabilities at branch locations?
arrowWhat are the advantages of Communication Manager 5.0 for midsize businesses?
arrowWhat are the advantages of consolidating call centers with IP telephony?
arrow
How can SIP trunking lower telecom costs without forcing an investment in new equipment?
arrowHow can my IT department rapidly create applications for a SIP-based environment?
arrow
How are interoperability and open standards vital to enterprise communications?
arrowHow can intelligent communications technology help retailers shrink expenses?
arrowWhat’s the most cost-effective way to migrate to IP telephony?
arrowWill Avaya IP Telephony Solutions work on my Cisco Network?
arrowHow will SIP and Presence transform branch communications?
arrowWhat’s key to enhancing productivity for people in a remote office or who work on the move?
arrowHow do I overcome the challenge of managing multiple locations?
arrowHow can a phone like Avaya one-X™ Deskphone Edition drive productivity and competitive advantage?
arrow
What is “Intelligent Communications” and what does it mean for business results?
arrowWhat should your IP telephony partner offer as you migrate to a converged network?
arrowHow can I maximize uptime and optimize performance for my IP telephony applications?
arrow
How can you get even more productivity from your Avaya IP phone?
arrowWhat’s the true cost to your business if communications go down?
arrow
How can you build and manage the right midsize business applications?
arrow
Are there unique security concerns in a converged network?
arrow
How can I meet regulations for protecting and managing network access?
Contact Centers:
arrowHow can my business provide superior customer service in an economic downturn?
arrowHow can communications technology help businesses become greener?
arrow
How can Avaya Communication Manager help my business deliver superior customer service with SIP?
arrowHow can I track contact center agent behaviors better to improve the customer experience?
arrowWhy do I need SIP in my Contact Center?
arrowHow is Avaya making it easier to migrate to open, IP-based Self Service?
arrowWill Avaya Contact Center solutions run over IP?
arrow
How can a midsize business provide "big company" customer service?
arrowHow is intelligent communications revolutionizing the customer experience?
arrowHow will Unified Communications benefit my distributed contact center?
arrow
How can government organizations use communications to improve services to citizens?
arrow
What is the difference between automated response systems and speech-enabled systems?
arrowHow can I improve the performance of my call center?
arrowWhat can a midsize business do to create a competitive advantage?
arrowWhat is the difference between a call center and a contact center?
arrowHow can a business use outbound communications for relationship building, yet not annoy its customers?
arrowHow are the latest IP and SIP standards transforming contact centers?
arrowIs IP reliable enough for my contact center?
arrowCan better management of applications improve your customer call experience?
arrow
How can you keep contact center communications secure?
Unified Communications:
arrowHow can unified communications benefit mobile workers?
arrowHow does an enterprise implement Unified Communications?
arrowWhat’s the best approach to assure maximum performance of a Unified Communications solution?
arrowHow will Unified Communications benefit my distributed contact center?
arrowHow can I provide messaging unification using Avaya and Microsoft products?
arrowWhat are ways to provide messaging unification using Avaya and IBM products?
arrowHow can my business leverage Avaya and Microsoft solutions for Unified Communications?
arrowHow can I be sure I won’t miss calls, emails, or instant messages?
arrow
What does Avaya one-X Mobile do for me?
arrowCordless vs. Wireless vs. DECT: What's the difference?
arrow
Are you prepared to restore and maintain critical communications in the wake of a disruptive event?
arrowCan Avaya one-X™ Mobile support Apple iPhone?
arrow
How does Meeting Exchange deliver ROI?
Communications Enabled Business Processes:
arrow
How can retailers increase revenue, improve workforce productivity, and enhance customer satisfaction?
 
arrowWhat is Avaya Communications Enabled Business Processes?
arrowHow do I take advantage of Communications Enabled Business Processes?
Q:
Are you prepared to restore and maintain critical communications in the wake of a disruptive event?
A:
The Avaya Mobile Communication System is designed to be deployed quickly to provide communications practically anywhere by leveraging terrestrial or satellite service. Avaya communication solutions are highly survivable, with the ability to leverage multiple network and endpoint types to provide a maximum level of communications continuity. Despite the unsurpassed reliability, sometimes disruptive events require establishing communications quickly where none existed before. You can’t be prepared for everything…without the Avaya Mobile Communications System.
 Read More
You've seen 1 out of 1 questions.
arrowarrow
Executive Briefing
Insights
arrow
Are you prepared to restore and maintain critical communications in the wake of a disruptive event?

Communications is critical for businesses and public sector organizations during normal operations, but it is even more critical when a disaster strikes or other disruptive event occurs. A disruptive event usually requires immediate attention; emergency teams need to be called out, suppliers and partners need to be notified, employees need to be accounted for and provided specific information or tasks, and customers and citizens need to be notified. No business can afford to lose its ability to communicate.
 
To avoid being disconnected when a crisis arises requires a close inspection and periodic review of your communications continuity plan. It is not only good business, but a moral obligation to be able to answer these five questions:
  1. Will you be prepared to quickly establish communications for your emergency response or disaster recovery centers? 
  2. Will you be able to talk across phone lines and multiple radio interfaces to achieve interoperability across jurisdictions if the situation requires it?
  3. Will you be able to set up operations quickly at a temporary location to maintain critical operations or to provide service to citizens or customers?   
  4. Do you need to be prepared for a more pervasive event where you cannot rely solely on terrestrial communication means? 
  5. Can you account for all of your employees?
With the Avaya Mobile Communication System as part of your business/operations continuity plans, you will be prepared to communicate when communications matters most. Its use of Satellite or traditional connectivity and the mobility applications and flexibility provided by Communication Manager make the Avaya Mobile Communication System something you can count on.
Do your Research
Connect
with Avaya

Contact Avaya:
Phone1 866 GO-AVAYA
letterHow to Buy
arrowsFind Locations