Any business process will benefit from CEBP, but the following are some characteristics that indicate processes that can see significant improvements: - High volume transaction-intensive processes
- Critical information needed to understand business process health are distributed across multiple different systems
- Key process stakeholders are distributed geographically or across functional groups
- The need to reduce risk exposure to unexpected events
- Six sigma process monitoring and control
- Multiple process steps involving various gates of decision-making, review, or approval
Typical scenarios for CEBP might include:
Financial Services: Automatically alerting both customers and their financial advisors to take portfolio action based on changes in the financial markets.
Manufacturing: Automatically identifying quality control issues and alerting key managers to take remedial action.
Healthcare: Expediting patient handling and treatment by automatically tracking down and linking the necessary physicians and healthcare personnel in support of patient care.
Retail: Automatically identifying low inventory situations and alerting buyers to make restocking decisions.
For more information on the Avaya CEBP solution, click "Communications Enabled Business Processes” in the red navigation bar at the top. | 
