Constantly changing technologies can make it difficult for enterprises to focus on their core business. Often, they find themselves spending too much time and money seeking the right communications system and developing a technology support team, instead of growing their core business competencies. Avaya helps to solve these critical problem areas for customers by providing a fully outsourced telecommunications solution with predictable costs and service levels. The end-to-end outsourcing provided through Avaya Managed Services allows businesses to concentrate on their core business by eliminating the day-to-day distractions of administering a complex communications environment. With Managed Services, enterprises can focus on generating new business and increasing revenues while Avaya provides comprehensive management of their communications environment.
Benefits• Guaranteed Service Level Agreements • Mitigation of risks • All inclusive, simple pricing • Lowered operating cost • Decreased capital investment
OFFERINGS• Remote Managed Services for IP Telephony • Software Release Management • Migration Outsourcing for IP Telephony • Managed Services for TDM/IP Telephony • Remote Managed Services for Traditional Telephony
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Case Studies
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