SIP Server and SIP Software - SIP Enablement Services

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Overview

Avaya SIP Enablement Services provides the fundamental services required to establish a SIP communications network within the enterprise:

SIP Proxy Server
SIP Registrar
SIP Location Server
SIP Presence/Event Server

Designed to be a flexible, multi-purpose SIP routing platform, Avaya SIP Enablement Services can be deployed in many types of solutions:

Avaya SIP Enablement Services extends the power of Avaya Communication Manager to Avaya SIP telephones including the 9620, 9630/G, 9640/G, 16CC, 4602SW, 4610SW, 4620SW, 4621SW and certified third-party SIP telephones
Avaya SIP Enablement Services integrates with carrier-based public SIP trunks and allows them to be delivered to one or more:
- Avaya Communication Manager instances
- Avaya IP Office 4.0 instances
- Avaya Quick Edition instances
Avaya SIP Enablement Services supports SIP-based Presence and Instant Messaging with Avaya IP Softphone, Avaya IP Agent, Avaya one-X™ Desktop, and Avaya one-X™ Deskphones
Avaya SIP Enablement Services facilitates SIP-based private networking for:
- Avaya Communication Manager
- Avaya Distributed Office R1.1
- Avaya IP Office 4.0
- Avaya Quick Edition
- Avaya Meeting Exchange
- Avaya Modular Messaging
- Avaya Voice Portal 4.0
- Avaya Interaction Center 7.1
- Certified third-party SIP Session Border Controllers, gateways, and applications

What's New With This Release

Avaya SIP Enablement Services 5.0 is a key component of the new Avaya SIP Call Center solution, which includes the new Avaya Agent Desktop 16CC SIP call center agent telephone and support for User-to-User Information (UUI) and Network Call Redirection (NCR) in conjunction with Avaya Voice Portal, Avaya G860, and/or select SIP Service Providers.
Avaya SIP Enablement Services 5.0 also includes security enhancements, new SIP-based user mobility features, and is now packaged as an embedded component of the Avaya Communication Manager 5.0 primary controller on the S8300C server platform to provide a more cost-effective SIP solution offer for the small and mid-markets.

Business Benefits

• SIP standards allow enterprises to deploy an open architecture that more easily supports the integration of multi-vendor telephony, collaboration, and application services.

• Avaya delivers a smooth migration path from TDM to SIP and from H.323 to SIP, allowing enterprises to deploy SIP telephony alongside existing analog, digital (DCP), and IP telephones while maximizing investment protection.

• Avaya SIP Enablement Services' user licenses are provided at no additional cost for customers who have purchased Avaya Communication Manager 3.1 and later.

• SIP trunking between Avaya Communication Manager, Avaya Distributed Office, Avaya IP Office, Avaya Quick Edition, and SIP Service Providers provides toll arbitrage/avoidance and reduces the hardware footprint for both OPEX and CAPEX savings.

• SIP Enablement Services enhances productivity with support for SIP SIMPLE-based presence and Instant Messaging (IM), allowing employees to quickly switch communications from IM to voice at a touch of a button.