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Avaya News & Views
Avaya executives talk about new solutions and offer fresh perspectives on business communications.
Corporate Communication Strategies During Down Markets
Consultant Nick Lippis speaks with Ajay Kapoor, Director of Consulting and Systems Integration for Enterprise Communications for Avaya on IT strategies help manage the conflicts between efficiency, costs and growth during an economic downturn.
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Leveraging Contact Centers To Increase Corporate Value During Down Markets
Eddie Jenkins, Vice President, Consulting and Systems Integration, Customer Service practice talks with consultant Nick Lippis about driving value within contact centers and balancing efficiency, resources and constrained budgets during a weakened economy.
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The Lippis Report: Intelligent Branch Office Communication Strategies
March 11, 2008
Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions.
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The Lippis Report: Intelligent Branch, a New Value Creation Model Emerges
March 11, 2008
Bruce Mazza, Director of Branch Solutions and Tony Kleckner, Practice Leader for Financial Services from Avaya talk with Nick Lippis about business issues facing branch marketers in the financial sector and solutions that create value.
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The Lippis Report: Retail Store 2.0, Communications and IT Address Retailers Business Concerns
March 11, 2008
Nick Lippis talks with Bruce Mazza, Director of Branch Solutions and Leslie Levy, Senior Manager of Retail Solutions at Avaya about value creation in retail and multi-level environments through intelligent store architecture.
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Creating Efficient Processes with CEBP
June 13, 2007
Jim Hickey from Avaya and Robin Bloor, partner at Hurwitz & Associates, discuss his white paper on the impact of Communications Enabled Business Processes.
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Business Continuity
June 14, 2007
Gary Beach of CIO Magazine talks with Guy Clinch, Director of Government Solutions and Teresa Richardson, Director of Public Safety & Continuity Solutions on how Avaya is addressing issues surrounding business continuity.
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Lippis_Blanco
The Lippis Report: Jorge Blanco on Avaya Unified Communications
November 07, 2006
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Jorge Blanco
Unified Communications and Business Continuity
October 12, 2006
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DevConnect Technical Insights
The Avaya DevConnect Program provides a wide range of developer oriented resources from Avaya, including access to APIs and SDKs, developer tools, technical support options, and training materials. These technical podcasts provide additional insight into the resources available for application developers.
 
Avaya Introduces New Releases in CEBP Portfolio
May 23, 2008
Tom Rowland, Product Manager in the Emerging Technologies product group, and Denise Gilardone from the DevConnect team discuss the upcoming V2.2 releases of Communications Process Manager and Event Processor, as well as the enhanced tools available for the DevConnect community to develop applications that integrate Intelligent Communications into business processes.
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Avaya Introduces Dialog Designer Elements
May 01, 2008
Michael Perry, Director of Self-Service Solutions and Tore Christensen, Speech Specialist, discuss Dialog Designer Elements, a new special offer from Avaya to help users of Avaya Voice Portal and Interactive Response jump start their development of speech applications to enhance customer interactions.
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DMCC Dashboard Overview
February 08, 2008
Brian Law of DevConnect speaks with David Burritt, creator of the DMCC Dashboard tool. The Dashboard provides a graphical interface for developers to exercise functionality available through the AE Services Device, Media, and Call Control (DMCC) API set.
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