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Intelligent Service
Intelligent Customer Service
Gain the competitive edge where it matters most. Learn how Avaya Intelligent Branch solutions can change your business.
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Intelligent Service
Key Topic
arrowLearn How SIP Transforms Communications
 Session Initiation Protocol (SIP) integrates all forms of communications—like voice, video, or instant messaging—giving users better control over their communications.
Featured Customers
Commerce Bank IPT Testimonial
arrowCommerce Bank Connects and Saves
 Watch the video to learn how Avaya Intelligent Communications helped Commerce Bank connect more than 200 branches and save over $2 million
Security Service Federal CU
arrowSecurity Service Federal Credit Union
 Federal Credit Union needed to tie together 28 service locations for improved bank-by-phone services. They chose Avaya to extend uniform communications features and capabilities across all its offices and remote locations.
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Demo Our Solutions
arrowAvaya Web-based Telephony
 Avaya one-X Portal consolidates access to all the critical voice applications that a user needs in a simple web-based interface.
arrowCreate Consistent Communications and Customer Service for Branch Offices
 Avaya Distributed Office delivers centralized management and consistent communications features for all branch offices—so you can deliver the same high quality client experience from any location.
arrowSIP and the Service Provider
 Learn how a SIP service provider can leverage existing IP infrastructure to deliver next-generation applications.
arrowsAll Demos
Snapshots
Avaya and Superworker
arrowIntelligent Communications
 Can a communications system turn you into a superworker? Watch video.
Insights
Hearing A New Voice
arrowHearing a New Voice in Banking: The Branch Gets Personal!
 Individualized banking is the new voice the customer expects to hear. Avaya Intelligent Communications redefines the consumer banking experience.
Responsive Retailer
arrowThe WOW Customer Experience!
 With advanced communications solutions, retailers can provide customers inside the store and elsewhere easy access to information. Do you have the tools to give your customers a ‘wow’ experience?
Total Economic Impact
arrowForrester on the Total Economic Impact of Avaya IP Telephony in Branch Environments!
 This mulitcompany study conducted by one of the most respected analyst firms illustrates how IP Telephony solutions can boost the bottom line.
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