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Intelligent Service
Intelligent Customer Service
Gain the competitive edge where it matters most. Learn how Avaya Intelligent Branch solutions can change your business.
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Intelligent Service
Key Topic
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 Businesses can gain immediate benefits from SIP without a complete overhaul of their existing Avaya telecom infrastructure. The move to SIP can be accomplished through a series of steps that deliver advantages at each point.
Featured Customers
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 Century Furniture turned to Avaya Global Services to ensure their limited IT staff had a single point of responsibility, the most up-to-date software, and superior support.
Commerce Bank IPT Testimonial
arrowCommerce Bank Connects and Saves
 Watch the video to learn how Avaya Intelligent Communications helped Commerce Bank connect more than 200 branches and save over $2 million
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 Federal Credit Union needed to tie together 28 service locations for improved bank-by-phone services. They chose Avaya to extend uniform communications features and capabilities across all its offices and remote locations.
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Demo Our Solutions
arrowAvaya Intelligent Branch Banking
 "Right Here, Right Now Banking" means your customers connect to the right associate regardless of location.
arrowCreate Consistent Communications and Customer Service for Branch Offices
 Avaya Distributed Office delivers centralized management and consistent communications features for all branch offices—so you can deliver the same high quality client experience from any location.
arrowSIP and the Service Provider
 Learn how a SIP service provider can leverage existing IP infrastructure to deliver next-generation applications.
arrowsAll Demos
Snapshots
Avaya and Superworker
arrowIntelligent Communications
 Can a communications system turn you into a superworker? Watch video.
Insights
Hearing A New Voice
arrowHearing a New Voice in Banking: The Branch Gets Personal!
 Individualized banking is the new voice the customer expects to hear. Avaya Intelligent Communications redefines the consumer banking experience.
Responsive Retailer
arrowThe WOW Customer Experience!
 With advanced communications solutions, retailers can provide customers inside the store and elsewhere easy access to information. Do you have the tools to give your customers a ‘wow’ experience?
Next Generation 911
arrowNext Generation 911!
 Get a thorough overview of the current state of PSAP's in the U.S
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