<?xml version="1.0" encoding="utf-8"?><rss version="2.0" xmlns:xhtml="http://www.w3.org/1999/xhtml" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsl="http://www.w3.org/1999/XSL/Transform" xmlns:xwf="http://xml.liquidobjects.com/schemas/xwf" xmlns:lo="http://xml.liquidobjects.com/schemas/lo"><channel><title>
		Avaya: Spotlights
		</title><link>http://www.avaya.com/</link><description></description><language>en-us</language><!-- sections --><item><title>Lunch &amp; Learn: How Outbound IVR Solutions Drive Customer Satisfaction and Lower Costs</title><link>http://www.inaau.org/p/cm/ld/fid=77</link><description>Join DevConnect Platinum partners Nuance and Cross Professional Services for a special Lunch &amp; Learn session during the Avaya Users Group Conference on 20 April 2010. Learn how outbound IVR application can help shape inbound call volumes and lower service costs while improving customer satisfaction. </description><category>Spotlight</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>Get Answers to Your Questions About the Nortel Transition</title><link>http://www.avaya.com/usa/information-center/nortel/</link><description>If you're looking for the latest information--for yourself or for your customers--visit the Avaya Nortel Information Center. See how we're getting ready to offer more products, more solutions, and more choices to help customers build their businesses.</description><category>Spotlight</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>Avaya Partners Can Reach Further With Avaya Connect!</title><link>http://www.avaya.com/gcm/master-usa/en-us/resource/assets/factsheet/avayaconnect.pdf</link><description>Avaya Connect puts Avaya partners at the heart of our business -- right where they belong -- and rewards them accordingly. Learn more about how Avaya is strengthening our commitment to our channel partners through this new program, which starts in February 2010.</description><category>Spotlight</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>The Importance of Making the Proper Communication Management Investment (from DevConnect Partner RSI)</title><link>http://www.telecost.com/pdf/Communication%20Management%20During%20Poor%20Economic%20Times.pdf</link><description></description><category>Thought Leadership</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>Avaya Aura: A New Era In Business Communications (Video)</title><link>http://www.youtube.com/watch?v=1nNVBKQTQr4</link><description></description><category>Thought Leadership</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>AT&amp;T Mobile Extension with Avaya One-X Mobile (Video)</title><link>http://www.youtube.com/watch?v=lG_-mrDkQuc</link><description></description><category>Thought Leadership</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>Build your SIP skills with The SIP School</title><link>https://devconnect.avaya.com/public/dyn/d_dyn.jsp?fn=126</link><description></description><category>Developer Resources</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>DevConnect eBook: Mastering Avaya one-X® Deskphone Application Development</title><link>https://devconnect.avaya.com/public/dyn/d_dyn.jsp?fn=571</link><description></description><category>Developer Resources</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item><item><title>Avaya one-X® Web Application SDK</title><link>https://devconnect.avaya.com/public/dyn/d_dyn.jsp?fn=580</link><description></description><category>Developer Resources</category><pubDate>Thu, 11 Mar 2010  02:00:00 EST</pubDate></item></channel></rss>