For small and midsize businesses, these digital phones work exclusively with Avaya IP Office. Features include paperless button labels, local call log and speed dial directories, and streamlined styling.
The 5600 Series IP Telephones from Avaya brings functionality and applications to the desktop for small and medium businesses. It supports contact centers and Avaya IP Office.
Business Advocate offers contact center managers and customer service executives a new methodology for intelligently automating alignment of enterprise objectives with agent and management performance as well as customer needs.
This suite of call routing software uses automatic call distribution technology for routing and resource selection, allowing agents to handle calls more effectively and improving overall productivity
Avaya Call Management System provides the information and call management software customers need to monitor and analyze the performance of their call center operations.
The Avaya Contact Center Express 4.0 provides midsize businesses with proven multi-channel contact center capabilities that translate into tangible business results.
Dialog Designer from Avaya is an application development environment for self service applications. It offers a drag and drop approach to develop and maintain speech and touch tone applications.
With Interactive Response, businesses can improve customer service responsiveness and expand options that deliver superior return on investment. Learn more about this voice response system today.
