Today's messaging systems are evolving at a rapid pace. Keeping ahead of the changes can make the difference between poor—or just adequate—service and the kind of easy, effective process that brings customers back.

The International Association of Messaging Professionals (IAMP) is an independent professional association that focuses on messaging technology, with emphasis on Avaya products, adjunct products and services. The goal of the IAMP is educational: providing news, sponsoring events and discussion groups and offering avenues for support to professionals who use—or will be using—Avaya messaging products. As a messaging professional, you can network with others on a regional basis, or attend the annual conference to get a feel for what is happening around the country. You can participate in surveys and keep current about developments in your area of expertise. For more details about the International Association of Messaging Professionals, visit the website at: http://www.iampro.org/