Showtime Arabia is enhancing its customer service offering in the Middle East through the deployment of an IP based contact center solution from Avaya.
Avaya announced that Xinjiang Unicom has adopted Avaya IP Contact Center solution to provide unified and timely services to its users across Xinjiang Uygur Autonomous Region, largest in area in all the province-level administrative regions of China.
Incorporating face-to-face video conferencing with voice conferencing can raise the productivity of meetings between dispersed workers, enabling people to make informed decisions faster.
Avaya demonstrates collaborative IP telephony and mobility technology solutions at VoiceCon Tokyo 2005 in TEPIA (Aoyama, Tokyo) on December 13 and 14, 2005.
Avaya announced that it has joined forces with GVT, a leading telecommunications carrier in Brazil to offer voice, data and IP Telephony solutions to customers throughout the country.
Avaya announced that it has completed the converged communication network that will power operations at the Final Draw for the 2006 FIFA World Cup™, the first in a series of events that will place extremely high demand on the performance of the Avaya network throughout the FIFA World Cup in June, 2006.
Avaya announced that Gas Natural, the leading distributor of natural gas in Spain, has installed an IP telephony system at its primary locations, including Barcelona and Madrid.
