In addition to the previously achieved Implementation Specialist & Support Specialist certifications, Cross has become the very first Avaya Business Partner to achieve the Integration Expert designation.
Avaya launched a Communications Makeover contest that asks small businesses to share the biggest communications "disconnects" they experience in their workplace.
Avaya announced the launch of the new version of Avaya IP Office, the company's flagship communications solution for small and medium-sized enterprises (SMEs).
Using Avaya's latest solution, Northwest Eye Surgeons gains access to a host of new communications capabilities that significantly boost employee responsiveness to both patients and colleagues.
Avaya announced that its agreement with Nortel for the acquisition of Nortel's Enterprise Solutions business has been approved by courts in Canada and the United States.
Avaya today announced it was selected to acquire Nortel Enterprise Solutions for US $900 million in proceeds to Nortel and an additional pool of $15 million reserved for an employee retention program.
Avaya has been awarded with the 2009 CRM Service Award from CRM magazine at the SpeechTEK 2009 conference, which took place from August 24-26 in New York.