Saudi Airlines has achieved a 30 percent reduction in operating costs as the result of upgrading its four contact centers with new IP telephony and contact center solutions from Avaya.
Avaya and Westar Properties have partnered together to outfit Westar Properties' new developments with its IP Office suite that will provide tenants with mobility tools and cost-saving benefits of IP Telephony.
Atlantis, The Palm – the first truly integrated destination resort in Dubai - turned to Avaya to provide the communications foundation for the 46 hectare development.
Alivox's ALiS (Automatic Language Identification System) interoperates with Avaya Voice Portal, which enables organizations to deliver efficient and satisfying voice self-service applications.
Loquendo, a leading speech technology provider and member of the Avaya DevConnect program, announces successful compliance testing by Avaya of its Loquendo Speech Suite 7.0.
The rapidly growing small and medium businesses (SMB) sector in the Middle East and Africa region is driving the demand for IP telephony, according to a recent survey conducted by Avaya.