Sleeman/Unibroue, a leading brewer and distributor of premium beer,
and Avaya Inc. announced that Sleeman/Unibroue has implemented an
Avaya IP telephony network at its new head office.
Avaya announced that the Edmonton Airport Authority has consolidated communications and linked two critical, remote locations with the Edmonton International Airport communications infrastructure, using an Avaya Internet-Protocol (IP)-enabled solution.
Würth Canada Limited, the worldwide leader in the sale of fasteners and assembly materials for the Automotive, Trucking, Construction and Industrial marketplace, is improving customer service and employee productivity with an Avaya IP telephony network designed for small to mid-sized businesses (SMBs).
Multi Channel Communications, Inc. (MCCI), a new Canadian customer
service provider serving North American telecommunications and
financial services businesses, selected solutions and services from
Avaya with which to launch and grow its multi-channel contact
centres. Avaya Inc. (NYSE: AV) is a leading global provider of
business communications software, systems and services.
Avaya announced an agreement enabling it to license Microsoft® Business Solutions CRM (Microsoft CRM) and develop an "all in one" application suite by embedding it with the Avaya IP Office family.
Avaya announced that SSQ Financial Group has chosen Avaya MultiVantage™ Communication Applications to improve customer service, productivity and efficiency.
Savings of up to 30 per cent in network costs and increases in service levels to its North American client base convinced NuComm International to choose an Avaya Enterprise Branch Connect Solution to centralize its voice networking applications and connect management operations over six Ontario contact centers.
Avaya Inc. (NYSE: AV), a leading global provider of communications
networks and services for business, today announced that it has
appointed Mario Belanger as President of Canadian Operations.
Belanger will be responsible for directing Avaya Canada's sales and
operations, and providing strategic direction to expand the
company's leadership and market share in Canada.