Avaya received Frost & Sullivan's 2007 Latin America Information & Communication Technologies (ICT) Award for the Best Small & Medium Enterprise Strategy of the Year.
When ACS, one of the Latin America's largest contact center operators, embarked on its most ambitious project to build one of the largest IP contact centers in Brazil, the company turned to an Intelligent Communications solution from Avaya.
When the Government of the State of Chihuahua needed a way to improve the communications between its citizens and their offices, they turned to Avaya Mexico and their portfolio of Intelligent Communications Solutions.
Grupo REDE, one of Brazil's leading electricity providers, has improved the communication capabilities of its offices throughout Brazil using IP solutions from Avaya.
Vitro, a leading glass manufacturing company based in Monterrey, Mexico, has dramatically improved the communication capabilities of its offices throughout Mexico using an IP telephony solution from Avaya.
When Grupo Multimedios, a leading media company in Mexico, decided to centralize its customer care function and improve service to subscribers, it turned to an IP contact center solution from Avaya.
Avaya announced that it has joined forces with GVT, a leading telecommunications carrier in Brazil to offer voice, data and IP Telephony solutions to customers throughout the country.
Avaya and Tallard Technologies, a reseller that provides communications solutions to companies in Latin America, the Caribbean and Florida, are working together to bring Avaya's secure, reliable, and easy-to-use communications systems to small and medium businesses in Florida.