Avaya deployed the first converged network equipment solution for powering all voice, video and data traffic on the Bell Olympic network to the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Winter Games (VANOC).
One of the first quantifiable benefits that Maharam noticed after implementing a new Avaya unified communications solution was the 50 percent drop in maintenance costs.
Group Health Cooperative, one of the nation’s largest consumer-governed, non-profit health care systems, selected Avaya contact center solutions to achieve greater efficiencies and faster service in their patient service operations.
Using Avaya's latest solution, Northwest Eye Surgeons gains access to a host of new communications capabilities that significantly boost employee responsiveness to both patients and colleagues.
Avaya's solutions enabled Prometric to streamline their contact center operations to achieve new cost-savings, while enhancing customer experiences for callers.
Ventelo won the prestigious title of providing the best customer service in the country, per an independent survey of 56 companies across nine industries.