The Avaya one-X Agent desktop application has been verified as Citrix Ready. The Citrix Ready program identifies recommended solutions that are trusted to enhance the Citrix Delivery Center Infrastructure.
In a keynote address delivered at VoiceCon San Francisco, Avaya's Dr. Alan Baratz predicted dramatic changes in the business communications landscape as voice increasingly takes on the characteristics of today's modern data networks.
Avaya unveiled two new applications that use advanced unified communications and customer service technologies to address urgent business and customer needs.
The conference is designed to provide Avaya's global channel partners with in-depth details on Avaya's business strategies, product and service roadmaps, and information on critical tools to improve their company's effectiveness and overall success.
Avaya expanded its relationship with AT&T by creating a dedicated customer sales center to serve the communications needs of Small to Medium Enterprises.
Dr. Alan Baratz will address the reinvention of voice for a new era of business communications wherein the "grand-daddy" of communications adopts the agility of its younger, upstart communications relatives.
The awards honor the leading members of the Avaya channel partner program that demonstrated significant revenue performance, technical expertise and overall growth across key Avaya solutions areas during the past year.
Servion Global Solutions announced that its iAssist Version 1.0 is compliant with Avaya Voice Portal 5.0 and Avaya Aura™ Communication Manager 5.2 solutions.
Red Box Recorders Ltd, the voice recording, storage and retrieval solution specialists, has been selected by Avaya for membership in the Avaya DevConnect program.