Press Release Archive

Press Releases

Back to 2005

Do your Research

Press Releases

January | February | March | April | May | June | July | August | September | October | November | December

January

Avaya announced that six of its third-party development partners have been honored with 2004 Avaya DeveloperConnection Leadership Awards.Six Avaya Development Partners Earn 2004 DeveloperConnection Program Leadership Awards (04-Jan-2005)

Avaya announced the appointment of Buddie Ceronie as new vice-president for UK, Ireland and Southern Africa.Avaya Appoints Business & Channel Veteran as Vice-President for UK, Ireland and Southern Africa (11-Jan-2005)

Avaya announced that its mid-market multichannel contact center solution - Avaya Contact Center Express - has been named a recipient of a "2004 Product of the Year" award by Customer Inter@ction Solutions® magazine, the leading publication in the CRM, call center and teleservices industries.Avaya Contact Center Express Named "2004 Product of the Year" by Customer Inter@ction Solutions® Magazine (11-Jan-2005)

Avaya said it plans to report fiscal first quarter 2005 results after the market close on Tuesday, January 25, 2005.Avaya Announces Fiscal First Quarter 2005 Reporting Date (12-Jan-2005)

Avaya announced its Internet protocol (IP) telephony solutions have been selected as the winner of Miercom's annual large IP PBX review, one of the industry's most prestigious and rigorous competitions.Avaya IP Solutions Win "Best in Test" In Premier Enterprise IP PBX Competition (12-Jan-2005)

U.S. Customs and Border Protection, the organization responsible for protecting the nation's borders and ports of entry, is now supporting its homeland security mission with a secure, survivable communications solution from Avaya.U.S. Customs and Border Protection Selects Avaya Solution to Support its Homeland Security Mission (24-Jan-2005)

TeleTech Holdings and Avaya announced a five-year agreement to jointly market hosted contact center infrastructure, applications and professional services to medium-sized and large enterprises worldwide.TeleTech and Avaya Deliver New Hosted Services to Help Companies Manage Customer Interactions (24-Jan-2005)

Avaya reported income from continuing operations of $33 million or seven cents per diluted share in the first fiscal quarter of 2005.Avaya Reports First Fiscal Quarter 2005 Results (25-Jan-2005)

Avaya announced its latest series of SIP (Session Initiation Protocol) initiatives for Europe, Middle East and Africa at the 2005 International SIP Conference in Paris.Avaya Announces Plans to Accelerate SIP Deployment for Businesses in EMEA (26-Jan-2005)

Würth Canada Limited, the worldwide leader in the sale of fasteners and assembly materials for the Automotive, Trucking, Construction and Industrial marketplace, is improving customer service and employee productivity with an Avaya IP telephony network designed for small to mid-sized businesses (SMBs).Avaya Solution Provides Tools to Würth Canada Limited to Improve National Communications Capability (26-Jan-2005)

Avaya has received the Frost & Sullivan Award for Contact Center End-User Choice in North America based on its survey of senior contact center decision-makers.Avaya Receives Frost & Sullivan's Top Award for Contact Center Excellence (26-Jan-2005)

Avaya announced a contract with B·A·R Formula One (B·A·R HONDA).B·A·R Honda Formula One Team Achieves Pole Position With Avaya Converged & Mobile Communication Systems (27-Jan-2005)

Today's businesses face myriad challenges, ranging from how to improve the productivity of an increasingly distributed and mobile workforce to how to meet the ever increasing expectations of customers for higher quality services and support.Avaya at VoiceCon to Show How Companies Are Using IP Telephony To Gain Value from Communications Beyond Cost Cutting (31-Jan-2005)

February

For the government employees of Marin County, Calif., keeping in close contact with the community is of paramount importance, even when their jobs take them far away from the office.Avaya Mobility Solutions Keep Marin County Government Connected to Community (07-Feb-2005)

Avaya announced that its Internet protocol (IP) telephony solutions have topped the industry's premier IP PBX competition for the second time in a row.Avaya Wins Second Consecutive "Best in Test" Award in Premier IP PBX Competition (07-Feb-2005)

Avaya announced one of the first commercially available remote services that enables businesses to monitor and manage their converged Internet protocol telephony networks - in which voice and data share the same network infrastructure - without disrupting voice service.Avaya Delivers One of the First Real-Time Management Solutions for Enterprise IP Telephony Networks (08-Feb-2005)

Avaya announced it is expanding membership in its DeveloperConnection program for third-party developers in order to drive the creation of innovative business applications for Internet protocol telephony-based networks.Avaya Expands DeveloperConnection Program to Include Systems Integrators, Service Providers and Customers (08-Feb-2005)

Sixty-six successful participants in Avaya's first business partner travel incentive programme for sales of the IP Office and INDeX IP converged communication systems for small and medium-sized organisations have just returned from a 5-day all expenses paid trip to the Copacabana resort in Rio de Janeiro.Copacabana on Avaya (09-Feb-2005)

Avaya said Merrill Lynch, one of the world's leading financial management companies, selected Avaya solutions for new corporate campus offices spanning three continents.Merrill Lynch Expands Relationship with Avaya (09-Feb-2005)

Avaya has won the Best In VoiceCon Award for Avaya Remote Managed Services for IP Telephony, one of the first commercially available services for remotely monitoring and managing Internet Protocol (IP) telephony networks.Avaya Wins the Best in VoiceCon Award for Managed IP Services (09-Feb-2005)

Avaya has chosen Valentine's Day to introduce American television viewers to "Communications at the Heart of Business" - showing how Avaya solutions help employees work smarter and companies compete better.New Avaya Television Ads Show "Communications at the Heart of Business" in Action (14-Feb-2005)

Infoblox announced that it has successfully completed compliance testing with Avaya, earning the company an Avaya DeveloperConnection Compliant Award.

Infoblox Achieves Avaya DeveloperConnection Compliance Award

(15-Feb-2005)

Avaya announced Yves Laliberte as the company's Vice President of Sales and Strategic Alliances for Canada.Yves Laliberte Appointed as Vice President Sales and Strategic Alliances for Avaya Canada (16-Feb-2005)

At SpeechTEK West 2005, Avaya will demonstrate new speech self-service solutions that help businesses improve customer satisfaction, workplace mobility, and cost-efficiencies throughout an organization.Avaya at SpeechTEK West 2005 To Demonstrate New Speech Self-Service Solutions That Improve Customer Satisfaction and Workplace Mobility (17-Feb-2005)

Avaya announced the successful installation of Avaya converged communication solutions in six of the 2006 FIFA World Cup German Local Organising Committee (LOC) venue offices.Avaya Completes Next Phase in Supporting the 2006 FIFA World Cup™ German Local Organising Committee's Work in Host Cities (21-Feb-2005)

When AAA of Minnesota/Iowa sought to enhance customer service, it required a self-service solution that could support a range of customer needs - including key roadside assistance requests and trip itinerary creation - all while driving new cost-efficiencies throughout its business.AAA of Minnesota/Iowa Transforms Contact Center Operations with Avaya Speech Self-Service (22-Feb-2005)

Avaya announced the successful completion of a new $400 million five-year unsecured revolving credit facility.Avaya Announces Completion of $400,000,000 Unsecured Revolving Credit Facility and Additional Debt Reduction (24-Feb-2005)

Avaya presented findings of a study that examined the business characteristics of Hispanic-owned small and medium businesses in the United States.Small and Medium Hispanic-owned Businesses in the United States Have Greatest Understanding of IP Telephony Technologies, Avaya Study Finds (24-Feb-2005)

March

Today's businesses face myriad challenges, ranging from how to improve the productivity of an increasingly distributed and mobile workforce to how to meet the ever increasing expectations of customers for higher quality services and support.Avaya to Show How Companies Are Using IP Telephony To Gain Value from Communications at Telexpo 2005 (01-Mar-2005)

GN Netcom announced the GN 8120 USB, a digital USB-to-headset adapter that is integrated with softphones from Avaya and Xten.

GN Netcom Bridges Gap Between Hands-Free and VoIP with New GN 8120 USB-to-Headset Adapter

(07-Mar-2005)

The San Francisco Museum of Modern Art (SFMOMA) is one the country's largest modern and contemporary art museums and a top attraction in one of the nation's most visited cities.San Francisco Museum Installs Converged Network and IP Telephony Solution from Avaya and Extreme Networks (08-Mar-2005)

Avaya and China's GZL International Travel Services Ltd. (GZL) made a joint announcement that Avaya will build a multi-media contact center for GZL to help it raise customer service level and expand the market.GZL Travel Service in China Adopts Avaya Contact Center Express to Enhance Customer Service (09-Mar-2005)

Avaya announced that AOL Europe, the European business unit of America Online, Inc., the world's leading interactive services company with more than 29 million members globally, has awarded Avaya a contract to provide three contact centers covering fourteen locations with IP telephony.AOL Europe Improves Customer Service Using Avaya Converged Technology (10-Mar-2005)

Avaya announced it will deliver advanced mobility capabilities powered by its Internet protocol-based software to the Nokia-developed Series 60 Platform.Avaya To Extend Enterprise-Class Communications to Nokia-Developed Series 60 Platform (10-Mar-2005)

Avaya announced it has joined the Symbian Platinum Program to support the fast growing market for Symbian OS smartphones.Avaya Broadens IP Communications Support for Enterprise Mobile Workers by Joining Symbian Platinum Partner Program (10-Mar-2005)

According to Datamonitor, a leading market research firm, branch banks are taking center stage in the retail banking industry.Retail Banks Turn to Avaya IP Telephony to Cut Costs, Improve Customer Service at Branch Locations (15-Mar-2005)

Avaya announced that Guthy-Renker Australia - a market leading direct response TV company, has chosen an Avaya contact centre solution to improve employee efficiency and customer service in its 20-seat contact centre.Guthy-Renker Australia Chooses Contact Centre Solution From Avaya (15-Mar-2005)

Avaya, an Official Partner of the 2006 FIFA World Cup™, announced that Avaya voice and data converged infrastructure and applications will be installed at the new stadium being built in Frankfurt, Germany, for the 2006 FIFA World Cup.New Frankfurt Waldstadion to Install Avaya Converged Solution Ready for 2006 FIFA World Cup™ (15-Mar-2005)

Avaya announced one of the first commercially available remote services that enables businesses to monitor and manage their converged Internet Protocol (IP) telephony networks without disrupting voice services for users.Avaya Delivers Market Leading Real-Time Management Solutions for Enterprise IP Telephony Networks (15-Mar-2005)

When one of the world's leading car companies needed to reduce costs and improve productivity at its offices in Colombia, they turned to an Internet protocol telephony solution from Avaya Inc.Avaya IP Telephony Solutions Drive Cost Savings and Increased Productivity for Mercedes-Benz Colombia (15-Mar-2005)

According to Avaya's Working to Communicate Better in Business report, 64 per cent of Australian respondents would jump at the chance to do something outside work compared to 36 per cent who said they would stay at work to get ahead of the game.It's Official! Australians Aren't Married to the Job (21-Mar-2005)

An international report published by AC Nielsen today shows that 58 per cent of New Zealand managers would choose to stay at work if communication technology allowed them to complete their workload an hour earlier every day.Kiwi Workers Want More Time to Manage Workloads (21-Mar-2005)

Avaya announced that it will build a converged communications system for Tianjin Electric Power Corp. (TEPCO) to help the company raise efficiency and benefit from advanced communications functions and applications.Avaya to Build Converged Communications System for China's Tianjin Electric Power (23-Mar-2005)

Preparations are underway in Germany to ready the converged voice and data infrastructure that will connect local FIFA organizers, stadiums, media, officials and thousands of volunteers during the 2006 FIFA World Cup™, Avaya announced.Avaya Gears Up Organizers and Stadiums for 2006 FIFA World Cup Germany™ (24-Mar-2005)

Packeteer®, Inc. announced that the company has successfully completed compliance testing with Avaya's industry-leading IP telephony solutions, earning the company an Avaya DeveloperConnection Compliant Award.

Packeteer® Achieves Avaya DeveloperConnection Compliant Award

(24-Mar-2005)

Avaya announced that its Session Initiation Protocol (SIP) telephony solutions have received an Editor's Choice Award from Network Computing magazine, an industry-leading publication for information technology and networking professionals.Avaya SIP Telephony Solution Receives Editor's Choice Award from Network Computing Magazine (29-Mar-2005)

When the World Series Champion Boston Red Sox pulled out of Fenway Park this year to head south for spring training, there was one important thing they didn't leave behind.Boston Red Sox Take Avaya IP Telephony on the Road (30-Mar-2005)

April

A new IP telephony solution from Avaya is doing the heavy lifting in communications for Gold's Gym by helping the organization's U.S.-based locations eliminate costly outside conferencing services and transform their customer service operations.Avaya IP Telephony Does the Heavy Lifting in Communications for One of the World's Largest Coed Health Clubs (05-Apr-2005)

A recent study by independent industry analysis firm Frost & Sullivan, reveals that financial institutions and retail chains in the Southern Cone are increasingly taking advantage of the benefits of IP Telephony and are leading the adoption of this technology in the region.Financial Institutions and Retail Chains Lead the Way in IP Telephony Migration in the Southern Cone Region (06-Apr-2005)

As healthcare costs continue to rise, hospitals around the country are seeking new ways to reduce expenses while delivering improved patient care.Healthcare Organizations Turn to Avaya Mobility Solutions to Improve Patient Care and Operations (06-Apr-2005)

Avaya announced that DIRECTV, Inc., the nation's leading and fastest-growing digital television service provider, has implemented Avaya MultiVantage Communications Applications in two new customer service centers.DIRECTV Delivers Improved Customer Service to Record Numbers of Subscribers with New Avaya IP Contact Centers (11-Apr-2005)

Avaya announced it has signed a supplier contract with BT, estimated to be worth up to £80 million over three years.Avaya Signs Pan-European Supplier Agreement with BT for Next Generation IP Communication (12-Apr-2005)

Avaya said it plans to report fiscal second quarter 2005 results after the market close on Tuesday, April 19, 2005.Avaya Announces Fiscal Second Quarter 2005 Reporting Date (12-Apr-2005)

Avaya announced that Maincom Telemarketing Services GmbH, a wholly owned affiliate of Frankfurter Allgemeine Zeitung (FAZ), one of Germany's leading financial dailies, has installed a new Avaya contact centre solution.Frankfurter Allgemeine Zeitung Telemarketing Affiliate, Maincom, Deploys Avaya Telephony Solution (13-Apr-2005)

Avaya reported income from continuing operations of $36 million or seven cents per diluted share in the second fiscal quarter of 2005.Avaya Reports Second Fiscal Quarter 2005 Results (19-Apr-2005)

Avaya announced that the Edmonton Airport Authority has consolidated communications and linked two critical, remote locations with the Edmonton International Airport communications infrastructure, using an Avaya Internet-Protocol (IP)-enabled solution.Edmonton Airports Soar with Avaya IP Telephony Solution (19-Apr-2005)

Enabling companies to migrate to IP telephony at their own path, pace and choice - and using communications solutions to extract business value from their networks - will be the focus of presentations and demonstrations at Networld+Interop by communications experts from Avaya.Avaya at Networld+Interop to Spotlight Communication Solutions That Create, Deliver Business Value on Open, Multi-Vendor (20-Apr-2005)

Avaya and the University of Maryland's Robert H. Smith School of Business announced an expansion of their research and development relationship with a new "virtual community" project and the extension of existing work in communications-enabling supply chains and executive mobility into new scenarios and applications.University of Maryland's Business School and Avaya Expand Research and Development Relationship and Activities (26-Apr-2005)

Customers have come to expect instant satisfaction when calling any organisation. PrefSure Holdings Pty Ltd (PrefSure) is now able to deliver real value to its customers using Avaya IP Telephony solutions.PrefSure Insures its Business Success with Avaya IP Office (27-Apr-2005)

May

Avaya Inc. outlined its strategic roadmap and announced new products to help businesses make the transition to a new era of Intelligent Communications.Avaya Helps Businesses Make Transition to New Era of Intelligent Communications (02-May-2005)

Juniper Networks and Avaya announced their intent to enter a strategic relationship to deliver secure converged communication solutions to enterprise customers worldwide.Juniper Networks and Avaya Announce Intent to Expand Partnership to Deliver Secure Converged Communications (02-May-2005)

When Wynn Las Vegas Resort and Country Club opened last week, the 45-story property set a new benchmark for customer service and convenience with an Internet Protocol (IP) telephony solution from Avaya and Avaya's strategic alliance partner Extreme Networks.Wynn Las Vegas Chooses IP Solution from Avaya to Provide Superlative Guest Experience (02-May-2005)

More than 140 independent software and hardware development firms, systems integrators, alliance partners and consultants have announced support for the interoperable, multivendor approach to Intelligent Communications announced by Avaya.More than 140 Avaya Partner Companies and Consultants Announce Support for Company's Interoperable, Multivendor Approach to Intelligent Communications (02-May-2005)

Avaya announced the next generation of its Internet Protocol (IP) telephony software and applications to help businesses intelligently connect people and processes over global networks in a 24/7 world.New Version of Avaya Communication Manager Software Raises IP Telephony to the Next Level (02-May-2005)

Avaya announced it has expanded its membership in the Organization for the Advancement of Structured Information Standards (OASIS) Consortium by becoming a member of the OASIS Web Services Business Process Execution Language Technical Committee (WSBPEL).Avaya to Participate in Development of Industry Standards for Seamless Integration of Intelligent Communications and Business Processes (03-May-2005)

Avaya announced new solutions that deliver advanced headquarters-quality communications capabilities to the smallest of branch office locations.New Avaya Solutions Keep Small Branch Offices Connected With Increased Business Continuity, Headquarters-Quality Communications (03-May-2005)

NIKSUN has joined with Avaya as an Innovator Member of the Avaya DeveloperConnection Program to bring enterprise customers a partnership that delivers a complete end-to-end IP Telephony solution that is quality assured, tested, and certified interoperable and compliant.

NIKSUN Teams With Avaya to Address Enterprise VoIP Security and Performance Monitoring Needs

(03-May-2005)

Avaya announced that its Session Initiation Protocol (SIP) telephony solutions have received a Digital Convergence "Well-Connected Award" from Network Computing magazine, an industry-leading publication for information technology and networking professionals.Avaya SIP Telephony Solutions Receive "Well-Connected Award" from Network Computing Magazine (04-May-2005)

Avaya has introduced several new Internet Protocol (IP) telephones that enhance the user experience and expand the ways in which information is delivered and shared.New Avaya IP Telephones Support Productivity Applications to Help Companies Share Information Faster and More Flexibly (04-May-2005)

According to recent research by AMI-Partners, an industry analyst firm specializing in technology trends in the global small and medium business market, mobility applications are of paramount importance to smaller firms, helping them access information wherever their business takes them and making them more accessible to both customers and colleagues.Small and Medium Businesses Rank Mobility Applications As Top Priority in Keeping their Companies Running Smoothly (04-May-2005)

Small and medium businesses (SMBs) worldwide are using one of the industry's first complete IP telephony customer management suites designed for SMBs by Avaya.Small and Medium Companies Transform Sales, Service Operations Using Avaya IP Telephony with Microsoft® CRM (11-May-2005)

As testament to the strength and affordability of its IP telephony offering for small-to-medium sized enterprises, Avaya Inc. announced that Moving Menus has deployed Avaya's small business IP telephony application suite to network its Melbourne call centre with its Sydney operations in a bold move that has instantly generated cost savings for the company.Avaya IP Telephony Solution Slashes 80-90 Per cent in Call Costs for SME Moving Menus (13-May-2005)

Avaya and HP joined forces to add HP Installation and Support Services to the capabilities of the Avaya Small & Medium Businesses (SMBS) reseller channel, providing an integrated IP Telephony solution for Small & Medium Businesses in Australia.Avaya Joins with HP Services to Make IP Telephony Easy for Small and Medium Businesses (13-May-2005)

Avaya Inc. announced a contract with Dubai Financial Market (DFM) to deploy a new Avaya Internet Protocol (IP) telephony solution.Dubai Financial Market Selects Avaya IP Telephony for Secure Communications Between Brokers and the Market (17-May-2005)

As part of its global alliance partnership, Extreme Networks and Avaya have successfully completed testing of high-performance switching and IP telephony solutions to enable customers to build an open converged infrastructure.

Extreme Networks' BlackDiamond 8810 Switch Successfully Validated with Avaya's Market Leading IP Telephony Solutions

(17-May-2005)

KNM Transport, a full service transportation company located in San Diego, Calif., has shifted its outdated customer response system into high gear with the help of an advanced IP telephony solution from Avaya.KNM Transport Shifts its Customer Service Into High Gear with Avaya IP Telephony System Designed for Small, Medium Businesses (18-May-2005)

Avaya is enabling its distributor partners and their resellers to serve enterprise customers more efficiently with a new channel assembly program that "fast tracks" delivery of the Avaya Modular Messaging platform to distributors' resellers.Avaya Enables Its Distributors to Cut Avaya Modular Messaging Delivery Time to Resellers by More than 75 Percent, Speeding IP Telephony Solutions, Applications to Enterprise Customers (23-May-2005)

With a century-long history of superior service at stake, American Water accepts no compromises when it comes to delivering uninterrupted support to customers.Avaya Helps One of North America's Largest Utilities Deliver Uninterrupted Service to 18 Million People in 20 States (24-May-2005)

Avaya Inc. announced that Etisalat has adopted a pure IP telephony solution from Avaya to replace its existing traditional telephone system at its Directory Inquiries (DQ) service center.Etisalat Directory Inquiries Service Switches to Avaya IP Telephony and Protects 85% of Existing Investment (24-May-2005)

June

Avaya Inc. announced the availability of its white paper entitled 'Multiple Choices for Managed Communication Services: What is the Right Choice for Your Business?'Avaya Urges Businesses to Take Control of Hidden Costs Through Managed Communication Services (01-Jun-2005)

Avaya, Inc. announced that it continues to lead the IP Telephony market in Mexico with a 45 percent market share for the calendar year 2004.Avaya Leads the IP Telephony Market in Mexico with a 45% Market Share (01-Jun-2005)

Avaya Inc. announced that it has won a contract to provide Leipzig Central Stadium with a new converged voice and data communications network.Leipzig Central Stadium Moves its Communications Up a League with Avaya Solutions to Welcome Global FIFA Football Events (02-Jun-2005)

Sleeman/Unibroue, a leading brewer and distributor of premium beer, and Avaya Inc. announced that Sleeman/Unibroue has implemented an Avaya IP telephony network at its new head office.Leading Canadian Brewer Taps Into Avaya IP Telephony Communications Solutions (06-Jun-2005)

Avaya Inc. announced that the Coamo, Cooperativa Agropecuária Mouraoense, has installed an IP Telephony solution that connects 90 offices and an industrial park throughout Brazil, including Coamo's headquarters in Campo Mourao.Coamo Implements IP Telephony Solution from Avaya to Connect People and Processes at 90 Locations Throughout Brazil (06-Jun-2005)

Avaya Inc. announced that Generali-Providencia, Hungary's second largest insurance company and part of Generali Holding Vienna AG, has installed an Avaya IP-based customer care solution at its Budapest-based contact centre.Generali-Providencia, Hungary's Second Largest Insurance Company, Ensures its own Customer Service with Avaya IP Telephony (07-Jun-2005)

Avaya announced that RCI International, a global leader in vacation exchange, has implemented solutions from Avaya at its contact center in Mexico City that have enabled RCI to improve productivity and customer service while handling more than 18,000 calls a day.Avaya Contact Center Solutions Help RCI International Increase Sales and Customer Service (08-Jun-2005)

Avaya announced two new management training and certification programs designed to give voice and contact center professionals the skills to strategically manage business communications applications and personnel as the technology shifts to an era of intelligent communications.Avaya Launches New Voice Services and Contact Center Management Training and Certification Programs (09-Jun-2005)

Avaya and Nokia today announced they are working together to jointly address the emerging market for enterprise Fixed to Mobile Convergence (FMC) voice solutions.Avaya and Nokia to Deliver Next Phase of Fixed to Mobile Convergence Applications for Enterprises (13-Jun-2005)

Avaya announced new contact center applications to help organizations enhance customer service in a 24/7 world.New Avaya IP Contact Center Applications Enhance Customer Service with Intelligent Communications (14-Jun-2005)

Avaya is helping the International Speedway Corporation (ISC), a leading promoter of motorsport activities, put millions of fans in the driver's seat.Avaya Contact Center Solutions Help International Speedway Corporation Put Motorsport Fans in the Driver's Seat (14-Jun-2005)

Leading contact center software developers are helping businesses enhance customer service and agent productivity with new and innovative capabilities that extend and enhance the next-generation Customer Interaction Suite announced today by Avaya.Avaya Helps Software Developers Speed Innovative Contact Center Solutions to Market (14-Jun-2005)

Avaya Inc. announced that it has been presented with the prestigious Enterprise IP Telephony award by research firm, Frost & Sullivan.Avaya Now the #1 Driving Force in IP Telephony in Asia Pacific (14-Jun-2005)

Avaya and Research In Motion have announced plans to extend Avaya secure enterprise communications applications to the BlackBerry® platform over wireless local area networks (WLAN) using Session Initiation Protocol (SIP).Avaya and Research In Motion to Extend IP Telephony Applications to BlackBerry on WLAN (15-Jun-2005)

Avaya Inc. announced that its converged network provided uninterrupted and smooth communications support at this week's opening of the FIFA Confederations Cup Germany 2005 in Frankfurt.No 'Extra Time' Required for Effective Communications with Avaya Converged Network at Opening of FIFA Confederations Cup Germany 2005 (17-Jun-2005)

Vonage announced its sales and service subsidiary, Vonage America, has chosen Avaya's SIP-based telephony and contact center solutions to quickly expand its call center capacity and productivity.Vonage® Customer Service Doubles Call Capacity and Handling with Avaya IP Telephony Contact Center Solutions (20-Jun-2005)

When more than 100,000 spectators descend on Cherry Hills Country Club in Denver, Colo. June 23-26 for the historic 60th U.S. Women's Open Championship , a voice and data solution from Avaya and Extreme Networks will help the United States Golf Association (USGA) manage the sprawling event.Communications Solution from Avaya, Extreme Networks and Imagine Technologies Delivers Connectivity to Keep the 2005 U.S. Women's Open on the Fairway (20-Jun-2005)

Avaya announced that its Internet protocol (IP)-enabled contact center solutions have received an Editor's Choice Award from Network Computing magazine, an industry-leading publication for information technology and networking professionals.Avaya IP Contact Center Solution Receives Editor's Choice Award from Network Computing Magazine (20-Jun-2005)

Companies in the highly competitive hospitality industry know reputations are won and lost based on how well they treat their customers.Hospitality Firms in U.S. and Italy Choose Avaya IP Telephony to Deliver World-Class Customer Service (21-Jun-2005)

Avaya Inc. and XO Communications, Inc. announced an agreement to collaborate in offering a suite of communications solutions that combine applications, hardware, and services for small and medium-sized businesses.Avaya and XO Communications Collaborate To Provide Managed Services to Small and Medium-Sized Businesses (22-Jun-2005)

Ingate® Systems announced that its Firewalls, SIParators and application modules for remote connectivity and VoIP survival are compliant with key Internet Protocol (IP) telephony solutions from Avaya.

Ingate Systems Now Rated 'Avaya Compliant'

(27-Jun-2005)

Avaya announced WOWOW Communications has chosen Avaya for its IP contact centers located in Yokohama, Okinawa, Kawaguchi to provide high quality customer services.

WOWOW Communications Chooses Avaya for IP Contact Center

(30-Jun-2005)

July

Avaya Inc. announced that an Avaya converged communications solution with Internet Protocol (IP) telephony and software applications running on an Extreme Networks data network will power the UK 'Live 8' music event being held in London's Hyde Park on 2 July 2005.

Avaya & Siptel Rock For 'Live 8' Global Music Event

(01-Jul-2005)

Avaya Inc. announced the first UK trial of the Avaya/Nokia fixed to mobile communication application on Nokia Series 60 smart phones.B∙A∙R Honda Races to Bridge the Fixed/Mobile Divide (05-Jul-2005)

An IP telephony solution from Avaya is helping Broadcast Marketing LLC, a provider of technology solutions for the real estate industry, prepare an infrastructure to deliver improved customer service.

Avaya IP Telephony Solution for Small, Medium Businesses Helps Real Estate Technology Firm Build Foundation for Improved Customer Service

(06-Jul-2005)

Avaya Inc. announced enhancements to Avaya Contact Center Express that will enable medium-sized businesses to use intelligent communications to better serve their customers.

Avaya IP-Based Contact Center Express for Medium-Sized Businesses Provides Intelligent Communications to Enhance Customer Service

(06-Jul-2005)

Meru Networks announced it has been named a Premier member of Avaya's DeveloperConnection program and has successfully completed interoperability testing of its Meru Wireless LAN System with key Internet protocol (IP) telephony solutions from Avaya.

Meru Networks Achieves Premier Membership in Avaya DeveloperConnection Program

(11-Jul-2005)

Hauser Rental Services, a company with customers in and around Winston-Salem, North Carolina, chose Avaya IP Office, a converged voice and data system designed for small and medium businesses from Avaya.Rental Service Firm Buys Into Avaya IP Telephony System Designed for Small and Medium Businesses (11-Jul-2005)

Avaya announced that its converged communications network, which has been powering operations at the FIFA Confederations Cup 2005 in Germany for the past three weeks, has delivered extremely high levels of performance, reliability and security.Avaya Scores Winner with Best Ever Network Performance for FIFA Confederations Cup Germany 2005 (11-Jul-2005)

Coit Services Inc., a global specialty cleaning company headquartered in Burlingame, Calif., selected Avaya IP Office, an IP telephony solution from Avaya Inc.Global Specialty Cleaning Firm Spruces Up Its Reputation for Customer Service with Avaya IP Telephony Solution for Small, Medium Businesses (12-Jul-2005)

Kentrox announced that its Q-Series™ Quality-of-Service (QoS) routers are rated interoperable with IP telephony solutions for small and medium businesses from Avaya.

Kentrox Q-Series QoS Access Routers Rated Compliant with Avaya IP Telephony Solution for Small and Medium Businesses

(12-Jul-2005)

Avaya Inc. announced a new online forum to help managers bridge the divide between information technology and telecommunications requirements as they develop strategies for incorporating Internet protocol (IP) telephony into their operations.Avaya Forum Helps Bridge the Knowledge Divide between IT and Telecom Requirements for a Successful IP Telephony Network (13-Jul-2005)

Avaya said it plans to report fiscal third quarter 2005 results after the market close on Monday, July 25, 2005.Avaya Announces Fiscal Third Quarter 2005 Reporting Date (13-Jul-2005)

Avaya Inc. reported income from continuing operations of $194 million or 40 cents per diluted share in the third fiscal quarter of 2005.Avaya Reports Third Fiscal Quarter 2005 Results (25-Jul-2005)

MAC Source Communications, Inc. announced today that it has been certified as a Gold BusinessPartner by Avaya.MAC Source Communications, Inc. Achieves Gold Certification Status with Avaya (26-Jul-2005)

Avaya announced that Don Peterson, chairman and CEO of Avaya, will deliver the keynote address for SpeechTEK 2005 on August 2nd, where he is will discuss how speech automation is helping drive a new era of intelligent communications.Avaya Chairman and CEO to Discuss Speech Automation as Driver for Intelligent Communications at SpeechTEK 2005 Keynote (27-Jul-2005)

IBM and Avaya announced an agreement to integrate Avaya audio based communication within IBM's enterprise e-mail, Web conferencing and instant messaging offerings.IBM and Avaya Team To Integrate Audio With Collaboration Tools (27-Jul-2005)

Avaya and MTM Technologies, Inc., a leading computer and communications technology management company providing IT networking and data center services announced they have recently signed a master reseller agreement.Avaya and MTM Technologies Sign Master Reseller Agreement to Reach Mid-Sized Enterprises (28-Jul-2005)

August

Avaya announced it has been listed in the leaders quadrant in a Magic Quadrant for enterprise voice portals and interactive voice responses (IVR) solutions in a 2005 report published by research and advisory firm Gartner, Inc.Avaya Positioned in 2005 Leaders Quadrant for Enterprise Voice Portals and Interactive Voice Response Solutions (01-Aug-2005)

Avaya Inc. announced the next generation of its Internet protocol (IP)-based speech self service solutions that deliver enhanced levels of customer service using the power of voice.New Avaya IP Self Service Solutions Deliver Intelligent Communications Through Speech Automation (01-Aug-2005)

Avaya announced that Bury Metropolitan Borough Council has completed an overhaul of its communications infrastructure and moved to Internet Protocol (IP) telephony and applications.Bury Metropolitan Borough Council Leads The Way To Improved Services For Citizens With IP Telephony (04-Aug-2005)

XTEND Communications announced that its public safety product line, Enterprise Alert™ and pc/psap™ are compliant with key Avaya IP Office solutions from Avaya.

XTEND Communications Corp. Solution Now Rated "Avaya Compliant"

(08-Aug-2005)

For companies in the high-tech manufacturing sector, controlling costs and delivering superior customer service are crucial to survival.High-Tech Manufacturing Companies Use Avaya IP Telephony to Build Seamless Communication with Branch Offices and Remote Workers (10-Aug-2005)

Avaya Inc. announced that PricewaterhouseCoopers has deployed Avaya voice and data converged communications systems in its new office building in Beijing.PricewaterhouseCoopers Deploys Avaya Converged Communications Solutions in its New Beijing Office (12-Aug-2005)

When one of Florida's largest school districts needed to replace its costly phone service to accommodate growth and reduce operating costs, the organization turned to a new IP telephony network from Avaya.Fast-Growing School District Picks Avaya IP Telephony for Small, Medium Businesses to Cut Costs, Deliver New Services to Parents, Students, Staff (15-Aug-2005)

Avaya Inc. announced it has passed the seven million line milestone for IP telephony shipments.Avaya Surpasses Seven Million IP Telephony Line Shipments (16-Aug-2005)

DCC announced that Avaya has selected the company as its emergency notification provider.

Avaya Selects DCC as Emergency Notification Provider

(17-Aug-2005)

One of China's largest air conditioner vendors, Midea Refrigeration Equipment Co., Ltd, continues to deliver first rate customer services to consumers all over the country, with the help of a highly efficient contact center based on solutions from Avaya.

Avaya Enables Midea to Provide "Cool" Services to Its Air Conditioner Customers in Hot Summer

(18-Aug-2005)

Avaya announced the appointment of Moreno Ciboldi as vice president Indirect Channels for Europe, Middle East and Africa (EMEA).Avaya Names EMEA Channel Team Leader (18-Aug-2005)

Avaya announced it is working with Intel to improve communications for the growing mobile workforce by enhancing the quality of voice over wireless networks.

Avaya to Work With Intel to Improve Communications for Mobile Workers

(23-Aug-2005)

Avaya announced it has been positioned in the Leader Quadrant of the North American Corporate Telephony Magic Quadrant, 2005, according to a report published by research and advisory firm Gartner, Inc.

Avaya Positioned in the Leader Quadrant in North American Corporate Telephony Magic Quadrant, 2005 Report

(24-Aug-2005)

Avaya announced plans to showcase Internet Protocol (IP) telephony and the power of business communications applications at VoiceCon Fall 2005, scheduled to take place on August 29 - September 1 at the San Diego Manchester Grand Hyatt.

Avaya to Highlight Mobility Applications, IP Telephony and Contact Centers at VoiceCon Fall 2005

(24-Aug-2005)

Avaya announced it has been positioned in the Leader Quadrant of the Corporate Telephony Magic Quadrant for EMEA, 2005, according to a report published by Steve Blood and Chris Lock of research and advisory firm Gartner, Inc.

Avaya Positioned in the Leader Quadrant in EMEA Corporate Telephony Magic Quadrant, 2005 Report

(24-Aug-2005)

Avaya said the company is ready to support businesses whose communications are disrupted during the hurricane season.

Avaya Ready to Help Businesses and Organizations Experiencing Communications Disruption from Hurricane

(26-Aug-2005)

Millenigence announced it has successfully completed interoperability testing of its DashPhone™ Application Server, DashPhone™ CXP, and Time Sheet Express™ with key Internet Protocol (IP) telephony systems from Avaya.

Millenigence Solution Now Rated 'Avaya Compliant'

(29-Aug-2005)

Avaya announced the results of its first ever Avaya Evolution Forum, which took place on August 2 at the Hotel Transamerica in São Paulo.

Avaya Scores a Goal with First Ever Evolution Forum

(30-Aug-2005)

SDC Solutions announced it has successfully completed interoperability testing of its IntelliSPEECH® Speech-Based Auto Attendant and IPSERVICES Directory and OnCall applications with solutions from Avaya.

SDC Solutions Successfully Completes Avaya Interoperability Testing

(30-Aug-2005)

Avaya announced that a recent report by the Zagada Institute - an influential market research firm that focuses on the Caribbean - predicts that Avaya will continue to be the preferred solutions provider for the growing number of companies choosing to establish or expand call center operations in the Caribbean.

Study Confirms Avaya's Leadership in Providing Solutions for Growing Caribbean Call Center Market

(31-Aug-2005)

September

Avaya outlined initiatives the company and employees are undertaking to support customers in the area and victims affected by Hurricane Katrina.

Avaya and Employees Support National and Local Hurricane Katrina Relief Efforts

(05-Sep-2005)

Avaya and G-NET, a leading provider of IT management and enterprise telephony services in China, announced they have commenced strategic collaboration to jointly provide managed converged communications solutions to enterprise customers, which will cover hardware, applications, and services.

Avaya and G-NET Collaborate to Provide Managed Services for Converged Communications

(06-Sep-2005)

Avaya announced that local leading financial advisory service provider AMTD Financial Planning Ltd. ("AMTD") has adopted Avaya's advanced Predictive Dialing System (PDS).

AMTD Improves Telemarketing Performance with Avaya IP-ready PDS System

(06-Sep-2005)

Avaya announced it is donating more than $3 million in financial aid, products and services to support the American Red Cross in Hurricane Katrina disaster relief efforts.

Avaya Donates More Than $3 Million to Aid American Red Cross Disaster Relief

(07-Sep-2005)

Avaya and Equant announced they have formed a global strategic alliance to jointly deliver solutions that provide customers with advanced IP communications.

Avaya Forges Global Strategic Alliance With Equant

(07-Sep-2005)

Avaya announced the global availability of the first phase of its enterprise fixed mobile convergence (FMC) applications, jointly developed with Nokia, for Series 60 platform devices.

Avaya Announces Global Availability of First Enterprise Fixed Mobile Convergence Applications Jointly Developed with Nokia

(07-Sep-2005)

Avaya and Meru Networks, the global leader in wireless voice over IP (VoIP) infrastructure, announced a reseller agreement under which Avaya will resell Meru Networks' complete wireless LAN (WLAN) portfolio and deliver mobility solutions that keep workers connected as they travel across a corporate campus.

Avaya and Meru Networks Join Forces to Help Businesses Extend Intelligent Communications to On-Campus Mobile Workers

(08-Sep-2005)

Avaya and SITA SC announced a global alliance to bring the next generation of Internet Protocol (IP)-based communication products and services to the industry.

Avaya and SITA SC Form Global Alliance Dedicated to the Travel and Transportation Industry

(13-Sep-2005)

Avaya announced a new Internet protocol (IP) telephony promotion that provides an easier, faster and more cost-effective way for businesses to deploy mobility solutions across a workforce.

Avaya Helps Enterprises "Mobilize Now" With New IP Telephony Promotion Driving Greater Workforce Mobility

(14-Sep-2005)

Avaya is introducing new software capabilities to address the communication needs of small and medium businesses (SMBs) in Europe, the Middle East and Africa (EMEA).

Avaya Steps Up Commitment to Provide Intelligent Communication Capabilities to Small and Medium Businesses in EMEA

(14-Sep-2005)

The United States Hispanic Chamber of Commerce (USHCC) and Avaya announced they will work together to bring Avaya's communications portfolio for small and medium businesses to Hispanic-owned companies nationwide.

U.S. Hispanic Chamber of Commerce to Bring Avaya's Communications Capabilities for Small, Medium Businesses to Hispanic-Owned Companies

(15-Sep-2005)

Avaya announced it has acquired Nimcat Networks, a leading developer of embedded, peer-to-peer IP (Internet Protocol) communications applications software.

Avaya Acquires Nimcat Networks

(19-Sep-2005)

Avaya announced the installation of an Avaya converged voice and data network at the National Centre for Information Technologies in Public Administration (CNIPA).

CNIPA Showcases Avaya IP Telephony and Enterprise Fixed Mobile Convergence for Italian Public Sector

(19-Sep-2005)

Avaya announced a new efficient and cost-effective platform for Avaya Hosted Solutions based on an industry-standard, off-the-shelf IBM Blade Server.

Avaya Introduces Multi-Tenant Blade Server Solution For Cost-Effective Delivery of Hosted Communications Applications

(20-Sep-2005)

Sprint and Avaya have announced a joint agreement for development and delivery of hosted Voice over Internet Protocol (VoIP) telephony wireline and wireless services for the North American marketplace.

Sprint and Avaya Link for VoIP and Wireless Solutions for Businesses

(20-Sep-2005)

Macromedia announced the integration of Macromedia's Breeze™ Web conferencing solution with the Avaya Meeting Exchange audio conferencing solution, giving enterprises and service providers an integrated conferencing solution for on premise or in-network installation.

Macromedia and Avaya to Deliver Integrated Conferencing Solutions to Service Providers and Enterprises

(20-Sep-2005)

Juice Wireless, the market leader in mobile consumer data services, announced that it has been selected by Avaya for membership in the Avaya DeveloperConnection program.

Juice Wireless, Inc. Selected for Membership in Avaya DeveloperConnection Program

(21-Sep-2005)

Avaya GlobalConnect and Austin Logistics announced that the two companies will provide an enhanced predictive dialing solution to Allsec Technologies, one of India's top business process outsourcing (BPO) companies.

Avaya and DevConnect Member Austin Logistics Provide Predictive Dialing Solution to India's Allsec Technologies

(21-Sep-2005)

Citel Technologies announced that it has become a member of the Avaya DeveloperConnection program offered by Avaya.

Citel Technologies Selected for Avaya DeveloperConnection Program

(22-Sep-2005)

Avaya announced the launch of Avaya Connect 2005, an annual forum where customers, business partners, industry experts and media can learn how the company helps enterprises make the transition to the new era of Intelligent Communications.

Avaya Spotlights Intelligent Communications and Soccer at 2005 Customer Forum

(23-Sep-2005)

Avaya announced the evolution of its predictive dialing software to give businesses more effective and intelligent outbound customer communications.

New Avaya Contact Center Solution Brings Intelligent Communications to Outbound Customer Service

(26-Sep-2005)

Avaya announced that Nextel Mexico, a leader in work group communications solutions and wireless business-oriented products and services, has implemented contact center solutions from Avaya that have enabled the company to improve the quality of service to the more than 900,000 customers throughout Mexico.

Nextel Mexico Implements Contact Center Solutions from Avaya to Provide Superior Service to More Than 900,000 Customers

(27-Sep-2005)

WildPackets announced that it has been selected by Avaya for membership in the Avaya DeveloperConnection (DevConnect) program.

WildPackets Selected for Membership in Avaya DeveloperConnection Program

(27-Sep-2005)

Avaya announced the launch of two new software applications that build upon its market leadership in contact centre technology for improved customer service.

Speak to me now! Next Generation Speech & Contact Centre Applications to Drive Customer Service

(28-Sep-2005)

Avaya announced the availability of pay-per-user IP Telephony solutions, developed for the business market and offered for the first time in Italy.

Avaya Presents New Flexible 'Pay-per-user' IP Telephony Services for Italian Business Sector

(29-Sep-2005)

October

Spectrum Corporation announced that it has been selected by Avaya for Premier level membership in the Avaya DeveloperConnection program.

Spectrum Corporation Selected for Premier Level Membership in Avaya's DeveloperConnection Program

(03-Oct-2005)

Avaya announced the appointment of Katsumi Fujii as managing director for Avaya in Japan.

Avaya Japan Appoints Katsumi Fujii As Managing Director

(03-Oct-2005)

Avaya announced a new agreement with global IT solutions and services provider, Dimension Data in the UK to underpin its growth strategy for contact centres and IP telephony.

Avaya Signs Agreement with Dimension Data for Growth in Contact Centre & IP Telephony Market

(03-Oct-2005)

Avaya marked the 5th anniversary of its debut as an independent company, and stated a goal to become the global market leader in enterprise mobility and fixed-mobile convergence applications by 2008.

Avaya Marks 5th Anniversary with Enterprise Mobility Leadership Push

(03-Oct-2005)

Avaya announced a five-year global contract with ABN AMRO to support the international bank's migration to Internet Protocol (IP) telephony across 14 countries.

Avaya Signs Five-Year Global IP Telephony Contract with ABN AMRO

(04-Oct-2005)

ASC announced it has successfully completed interoperability testing of its MARATHON EVOLUTION communications recorder with key enterprise telephony solutions from Avaya.

ASC Successfully Completes Avaya Interoperability Testing

(04-Oct-2005)

Avaya announced that Allstate Insurance Company will deploy Avaya Internet protocol (IP) telephony solutions to new locations in the U.S. and Canada.

Avaya Helps Allstate Insurance Company Enhance Customer Service With IP Telephony

(05-Oct-2005)

Companies in the highly competitive automotive industry are finding that trading up to a new high-performance communications system can help them build productivity and make dramatic improvements in customer service, efficiency and cost savings.

Avaya IP Telephony System for Small and Medium Businesses Enables Automotive Companies to Trade Up to Intelligent Communications

(10-Oct-2005)

Avaya announced its industry-leading IP-based mobility and contact center solutions have been honored with awards from Business Communications Review (BCR) magazine and Miercom, a leading network consultancy and product test center.

Avaya IP Telephony Applications Win Back-to-Back Miercom Awards for Best Mobility Support and IP Contact Center Reporting

(11-Oct-2005)

Avaya announced that a recent study from market intelligence firm International Data Corporation (IDC), reveals that the company leads the IP Telephony market in Venezuela with a 31 percent market share for the calendar year 2004.

Avaya Leads the IP Telephony Market in Venezuela with a 31% Share

(11-Oct-2005)

Avaya said it plans to report fiscal fourth quarter and fiscal 2005 results after the market close on Tuesday, Oct. 25, 2005.

Avaya Announces Fiscal Fourth Quarter 2005 Reporting Date

(11-Oct-2005)

Avaya announced it will highlight the benefits of new Session Initiation Protocol (SIP) technology for higher education during EDUCAUSE 2005.

Avaya to Highlight the Benefits of SIP in Higher Education during EDUCAUSE 2005

(13-Oct-2005)

Avaya announced that global advertising agency, Lowe Worldwide has chosen a single, converged communication network with Internet Protocol (IP) telephony and software applications for its UK headquarters in London.

Lowe Worldwide Recognises Benefits of IP Telephony and Wireless Working

(17-Oct-2005)

To provide communication services for a rapidly growing student body, Clayton State University in Atlanta, GA, under the leadership of President Thomas K. Harden, installed a new Internet Protocol (IP) telephony solution from Avaya.

Avaya IP Telephony Solution Helps Clayton State University Accommodate Rapid Growth

(18-Oct-2005)

Global Crossing announced that it is the first global VoIP provider whose enterprise Voice over Internet Protocol (VoIP) solutions portfolio is fully compliant with Avaya's Session Initiation Protocol (SIP) telephony solutions.

Global Crossing Becomes First 'Avaya SIP-Compliant' Global VoIP Provider

(19-Oct-2005)

Avaya announced it has marked the 10th anniversary of the first enterprise Internet Protocol (IP) Telephony solution, which it introduced to the market.

A Decade of VoIP: Avaya Marks Ten Years Since Introduction of First Converged Telephony Solution for Enterprises

(19-Oct-2005)

Witness Systems announced that its pre-packaged workforce optimization solution is compliant with key IP telephony and contact center solutions from Avaya.

Witness Systems Solution Now Rated ''Avaya Compliant"

(21-Oct-2005)

Avaya reported income from continuing operations of $660 million or $1.36 per diluted share in the fourth fiscal quarter of 2005.

Avaya Reports Fourth Fiscal Quarter and Fiscal Year 2005 Results

(25-Oct-2005)

RightNow® Technologies announced that it has been selected for the Avaya DeveloperConnection (DevConnect) program from Avaya.

RightNow Selected for Avaya DeveloperConnection Program

(25-Oct-2005)

Avaya announced the opening of a new Lab in Singapore to support the continued global growth of its highly successful DeveloperConnection (DevConnect) Program.

Avaya Extends Capabilities in Singapore to Support Its DeveloperConnection Program

(27-Oct-2005)

Avaya marked the 5th anniversary of its debut as an independent company, and stated a goal to become the global market leader in enterprise mobility and fixed-mobile convergence applications by 2008.

Avaya Marks 5th Anniversary with Enterprise Mobility Leadership Push

(27-Oct-2005)

Avaya announced the opening of compatibility testing labs in Germany and Singapore to support continued global growth of its highly successful DeveloperConnection Program.

Avaya Opens Compliance Testing Labs in Germany and Singapore for DeveloperConnection Program

(27-Oct-2005)

Avaya announced that it has joined the community of corporate sponsors of the MIT Media Lab's Digital Life consortium.

Avaya Joins MIT Media Lab's Digital Life Consortium

(31-Oct-2005)

November

Avaya announced a strategic alliance agreement with SAP America, Inc., to market Intelligent Communications-enabled business applications that bring together people and business processes to achieve higher levels of customer service and business agility.

Avaya and SAP Form Alliance to Provide Intelligent Communications Software for Businesses

(01-Nov-2005)

Avaya announced that the T-Systems Brazil, an Information and Communications Technology provider, has implemented an IP Telephony solution from Avaya.

T-Systems Brazil Implements IP Telephony Solution from Avaya and Transforms Headquarters in Sao Paulo into a Technology Showcase

(01-Nov-2005)

Avaya announced that Interstar Technologies (www.faxserver.com), a leading developer of fax capabilities for Internet protocol (IP) telephony networks, has been selected for membership in the Avaya DeveloperConnection program.

Interstar Technologies Selected for Membership in Avaya DeveloperConnection Program

(02-Nov-2005)

@Comm Corporation announced that it has been selected by Avaya for membership in the Avaya DeveloperConnection program.

@Comm Corporation Selected for Membership in Avaya DeveloperConnection Program

(02-Nov-2005)

Avaya announced the opening of compatibility testing labs in Germany and Singapore to support continued global growth of its highly successful DeveloperConnection Programme.

Avaya Opens Compliance Testing Labs in Germany and Singapore for DeveloperConnection Programme

(02-Nov-2005)

Avaya announced that Alibaba.com, China's largest e-commerce company, has deployed Avaya contact center solution for greater operational efficiency, productivity and to effectively promote its products and services.

Alibaba.com Facilitates E-commerce with Avaya Contact Center Solution

(07-Nov-2005)

When FTD, one of the world's leading providers of floral products and services, decided to launch a new contact center to improve customer service and accommodate growth in its operations, the company turned to an Internet protocol (IP) telephony solution from Avaya Inc.

Avaya IP Telephony Solution Helps One of the Leading Providers of Floral Products and Services Deliver "Good as Gold" Customer Service

(07-Nov-2005)

When the Victory Junction Gang Camp needed to provide reliable communications between its highly-mobile employees and medical staff, they turned to Avaya Internet protocol (IP) telephony solutions to connect camp buildings and medical facilities serving children across a 72-acre campus.

Avaya Helps Victory Junction Gang Camp Stay Connected with IP Telephony

(09-Nov-2005)

Avaya announced that it will migrate its INDeX® family of communication systems and cease manufacturing at the end of May 2006.

Avaya Announces Plan to Migrate INDeX Business Communication System Customers To Avaya IP Office And Avaya Communication Manager

(14-Nov-2005)

Avaya announced that it will host a live Web forum during which three experienced business leaders from highly regulated industries - education, healthcare and financial services - will share their experiences on implementing IP telephony.

Avaya Live Web Forum Lets Customers' IP Telephony Experience "Speak for Itself"

(16-Nov-2005)

ARAMEX has begun implementation of an Internet Protocol (IP) based telephony system from Avaya.

ARAMEX to Boost Operations with Avaya Technology

(17-Nov-2005)

Avaya announced that for the third quarter of 2005 it has been named global market leader in Enterprise Internet Protocol (IP) Telephony Revenues and Port Shipments based on Synergy Research Group's 3Q 2005 Enterprise Voice Market Shares Report.

Avaya Extends Its Lead in Global IP Telephony Revenues and Port Shipments for the Third Quarter of 2005

(17-Nov-2005)

Avaya announced the appointment of Dinesh Malkani as its Vice President of the Advanced Solutions & Technology Group based in Singapore.

Avaya Appoints Vice President for Advanced Solutions & Technology Group in Asia Pacific

(17-Nov-2005)

Avaya Japan and NTT Communications have agreed to offer joint contact center solutions for Japanese customers leveraging both companies' strengths in this area.

Avaya Japan and NTT Communications to Jointly Offer Contact Center Solutions

(21-Nov-2005)

Avaya announced that it substantially increased IP telephony shipments in EMEA in the third quarter of 2005, according to a recent report by industry analyst firm Synergy Research Group.

Avaya Demonstrates Substantial Growth in European IP Telephony Market in Third Quarter of 2005

(24-Nov-2005)

Avaya announced it has named Rade Gvozdanovic as director of research and development for the company's Small and Medium Business Solutions (SMBS) Group.

Avaya Names New Research and Development Director for Small and Medium Business Group

(28-Nov-2005)

Avaya announced that for the third quarter of 2005 it has maintained global market leadership in Enterprise Telephony according to Dell 'Oro Group's IP Telephony Enterprise Report, 3Q 05.

Avaya Leads Global Enterprise Telephony Market for the Third Quarter of 2005

(29-Nov-2005)

Symbol Technologies, The Enterprise Mobility Company™, and Avaya announced the availability of a joint mobility solution that helps mobile professionals easily access essential enterprise applications and communications capabilities as they roam throughout their workplace.

Symbol Technologies and Avaya Jointly Deliver Enterprise Mobility Solutions for Campus Workers

(30-Nov-2005)

December

Avaya announced that will receive an award from Abraforte, the Brazilian Association for the Development of Telecommunications, for the "Best IP Telephony Solution," during an awards ceremony on December 1.

Avaya Wins "Best IP Telephony Solution" Award from Abraforte

(01-Dec-2005)

Avaya announced that Bank of Communications (BOCOM), one of the largest banks in China, will deploy Avaya Interactive Voice Response (IVR) systems to enhance customer self service to achieve higher levels of customer satisfaction and customer loyalty.

Bank of Communications, One of China's Largest Banks, Selects Avaya to Enhance Customer Self Service

(06-Dec-2005)

To succeed in today's competitive global marketplace, businesses are adopting new intelligent communications applications to help them get more from their network infrastructure and drive greater collaboration among employees, customers and partners.

Avaya at Interop New York Puts Spotlight on Intelligent Communications

(06-Dec-2005)

RedSky Technologies announced that its latest version of E911 Manager is the first 911 solution for IP phone systems compliant with major Internet protocol (IP) telephony solutions from Avaya.RedSky's E911 Manager, Nation's First 911 Solution for IP Phone Systems, Rated 'Avaya Compliant' (06-Dec-2005)

Avaya and Tallard Technologies, a reseller that provides communications solutions to companies in Latin America, the Caribbean and Florida, are working together to bring Avaya's secure, reliable, and easy-to-use communications systems to small and medium businesses in Florida.

Small and Medium Hispanic Businesses in Florida Benefit from Avaya, Tallard Relationship to Deliver Business Communications Systems

(07-Dec-2005)

Customer service research commissioned by Avaya shows that businesses are at risk of losing customers due to contradictory attitudes towards customer service.

UK Businesses Suffer from Conflicting Attitudes towards Customer Service

(07-Dec-2005)

Avaya announced that for the third quarter of 2005 it has regained market leadership in U.S. Internet Protocol (IP) Telephony and U.S. Enterprise Telephony according to InfoTech's InfoTrack for Enterprise Communications, Third Quarter 2005 Report.

Avaya Regains Market Leadership in U.S. IP Telephony and U.S. Enterprise Telephony for the Third Quarter of 2005

(07-Dec-2005)

DependableIT and Avaya announced that DependableIT has implemented an Avaya IP telephony network at its corporate head office in Burlington, Ontario.

Leading Provider of Technical Services for Residential and Small to Medium Business Market Plugs into Avaya IP Telephony

(08-Dec-2005)

Sabio and Avaya have won an order for a powerful integrated IP call centre solution from Travelex, the world's largest foreign exchange specialist.

Sabio and Avaya Will Help Travelex Improve its Personalised Business Services

(08-Dec-2005)

Avaya announced that Gas Natural, the leading distributor of natural gas in Spain, has installed an IP telephony system at its primary locations, including Barcelona and Madrid.

One of Spain's Leading Energy Companies - Gas Natural - Chooses IP Telephony For Improved Customer Service

(08-Dec-2005)

Avaya announced that it has completed the converged communication network that will power operations at the Final Draw for the 2006 FIFA World Cup™, the first in a series of events that will place extremely high demand on the performance of the Avaya network throughout the FIFA World Cup in June, 2006.

FIFA Draws On Avaya to Create Largest Converged Communication Network for World's Largest Sporting Event

(09-Dec-2005)

Avaya announced a new telecommuter solution that embeds virtual private network (VPN) remote capabilities into Avaya's family of IP telephones.

New Avaya IP Solution Simplifies Business Communications for Telecommuters and Remote Workers

(12-Dec-2005)

Avaya announced that it has joined forces with GVT, a leading telecommunications carrier in Brazil to offer voice, data and IP Telephony solutions to customers throughout the country.

Avaya Joins Forces with GVT to Bring the Benefits of IP Telephony to Customers throughout Brazil

(12-Dec-2005)

Incorporating face-to-face video conferencing with voice conferencing can raise the productivity of meetings between dispersed workers, enabling people to make informed decisions faster.

Avaya IP Video Telephony Solution Integrates Desktop, Multipoint and Group Video Conferencing from Polycom

(13-Dec-2005)

Avaya demonstrates collaborative IP telephony and mobility technology solutions at VoiceCon Tokyo 2005 in TEPIA (Aoyama, Tokyo) on December 13 and 14, 2005.

Avaya Demonstrates Collaborative IP Telephony and Mobility Solutions at VoiceCon Tokyo 2005

(13-Dec-2005)

Avaya announced that Xinjiang Unicom has adopted Avaya IP Contact Center solution to provide unified and timely services to its users across Xinjiang Uygur Autonomous Region, largest in area in all the province-level administrative regions of China.

Xinjiang Unicom Provides Unified Client Services with the Help of Avaya IP Contact Center Solution

(19-Dec-2005)

Showtime Arabia is enhancing its customer service offering in the Middle East through the deployment of an IP based contact center solution from Avaya.Showtime Arabia Enhances Customer Service Through Avaya Intelligent Communications
(27-Dec-2005)

Connect
with Avaya

Contact Avaya:

	1 866 GO-AVAYA
	How to Buy
	Find Locations