For Immediate Release: 14-Jan-2003
SEOUL, KOREAAvaya Inc. (NYSE:AV) a leading global provider of communications
networks and services for businesses, today announced the Korean
debut of Avaya IP Office, its "all-in-one" Internet Protocol (IP)
solution for small and mid-sized businesses up to 256 users, which
brings the sophistication of big-business voice and data
communications to small and mid-sized enterprises at an affordable
price. The company also announced the launch of the Avaya Small and
Medium Business Solutions (SMBS) division in Korea, which will
focus on developing, marketing and selling communications solutions
to meet SMB's needs. "The SMB market is rapidly growing. Driven by financial
pressures, these customers are looking for communications solutions
that are easy to implement and manage while allowing lower total
cost of ownership and higher ROI," said Junling Liu, general
manager SMBS for Avaya Asia Pacific. "Avaya is focused on providing
total communications solutions that help small and mid-sized
businesses to excel and grow - quickly and cost effectively." "To meet the growing needs of SMBs for advanced communications
solutions driven by IP telephony, Avaya delivers the same
capabilities enjoyed by large companies," said James Haensly,
Acting Managing Director, Avaya Korea and Chief Technology Officer
for Avaya Asia Pacific. "Avaya Korea will work to strengthen market
leadership in the SMB market with high performance communications
solutions as well as outstanding support to channels and customized
services." The award-winning Avaya IP Office is part of the company's
Enterprise Class Internet Protocol Solutions (ECLIPS) portfolio of
products, applications and services. Avaya IP Office was designed
to deliver "all-in-one" converged voice and data communications
solutions to small and medium businesses, eliminating the need for
companies to maintain separate voice and data networks. It supports
up to 250 users across multiple sites and up to 75 local and remote
agents. The sales channel for Avaya IP Office in Korea includes
Daesin Information Technology Co. Ltd., Matlock Samkwang and
Incubetech, who are part of Avaya's BusinessPartner support
program. "IP Office is a logical fit for the small and mid-sized business
market, which includes many companies seeking innovative solutions
to improve communications and sharpen their competitive edge," said
Mr. Haensly. "Avaya is well-positioned to address the demands of
the growing small and medium-sized enterprise market, not only with
tailored solutions, but also with a strong channel of top-quality
distributors and Avaya BusinessPartners." Avaya IP Office offers a rich feature set and turn-key approach
that aligns with the way small and mid-sized companies communicate.
For example, IP Office can function as an IP or circuit-switched
PBX, offering companies the option to migrate to a fully-converged
IP network at their own pace. Additionally, it can provide tailored
communications to power a single site, multiple branch office
locations or a small, integrated contact center. Avaya IP Office can support up to two, simultaneous 64-party
conferences or multiple smaller conferences. It provides security
features for "rendez-vous meet me" conference calls, with pin codes
used to control access. Its "virtual private networking" capability
makes it easy to offer calling features to remote sites and greater
call coverage allows more efficient call management. With better
networking and interoperability, IP Office offers more networking
options, including the ability to integrate with other
telecommunication switches. "The Avaya IP Office solution contains the features that small
and medium-sized enterprises require when it comes to their
communications, and its IP capabilities are the standard in helping
this market build cost-effective networks," said Hyung Seob Kim,
president, Daesin Information Technology, an Avaya BusinessPartner.
"We consider the small and mid-sized business market the heart of
our business, and Avaya enables us to be more competitive than ever
in this sector with IP Office." About Avaya
Avaya Inc. designs, builds and manages communications networks for
more than 1 million businesses worldwide, including 90 percent of
the FORTUNE 500®. Focused on businesses large to small, Avaya is a
world leader in secure and reliable Internet Protocol (IP)
telephony systems and communications software applications and
services. Driving the convergence of voice and data communications with
business applications and distinguished by comprehensive
worldwide services Avaya helps customers leverage existing and
new networks to achieve superior business results. For more
information visit the Avaya Web site: http://www.avaya.com | 
